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Membership Terms and Conditions

Membership Terms and Conditions

 

1. What information is collected and how is it held?

When you enroll in the Membership program, the profile information you submit in the Membership application (e.g., name, mailing address, email address, telephone number, communication preferences) is captured in a database dedicated to the Membership program (the "Database"). The Database is controlled and managed by Customer Service. When you use your Membership, the transaction information from the Stevens BookShop retail or online at www.stevensbooks.com (depending on where you conduct your purchase) is copied and stored in the Database. The Database is retained using security protocols to ensure protection from unauthorized access.

2. What privacy policy applies?

This Membership Privacy Policy strictly governs the access and use of the information stored in that Database. Please be advised that the transaction information in the Database is only a copy of the transaction information from the purchases of members at either the Stevens BookShop retail or online at Stevensbooks.com; the original transaction data remains with the entity where each transaction takes place -- either the retail store or online at Stevensbooks.com.

Because other privacy policies may also apply to a member's transaction (for instance, the following policies may also apply to the transaction data: the Stevens BookShop Privacy Policy. Also, depending on the payment method used for a particular transaction, that payment method provider (e.g., credit card company) may have a privacy policy that also applies to the transaction data. Please refer to those privacy polices for the details on how such entities use your transaction information.

3. How do we use the information we collect? How does a member opt-out?
The information in the Database is generally used to process your Membership and provide you with member benefits and services. The table below identifies how the information in the Database is used and how, if possible, a member can opt-out of such use:

Use

Can a Member Opt-Out of this Use?
If yes, How?

All Database information is accessible by Customer Service, including without limitation Stevens BookShop retail and Stevensbooks.com individually, to evaluate and manage the Membership program.

No.

Promotional Email Communications from Customer Service and Trustworthy Third Parties.
Email addresses in the Database are accessible by Customer Service to communicate and promote discounts, products, services, and other offers to members via email. Additionally, from time to time, on limited bases, Customer Service may share Database information with trustworthy third parties so that such third parties can promote their products, services and offers to members.

Yes. You can opt-out from receiving promotional email communications from Customer Service and trustworthy third parties at any time by calling the 919-424-7019. A Member can also opt-out by un-subscribing in the manner disclosed in a promotional email received by such member. Please note that if you do elect not to receive these promotional email communications, you will not receive special coupons or discounts, invitations to private sales, or other special member offers via email.

Promotional Direct Mail Communications from the Member Management Team and Trustworthy Third Parties.
Member contact information in the Database are accessible by Customer Service to communicate and promote discounts, products, services, and other offers to members via direct mail. Additionally, from time to time, on limited bases, Customer Service may share Database information with trustworthy third parties so that such third parties can promote their products, services and offers to members.

Yes. A member can opt-out from receiving promotional direct mail communications from Customer Service and trustworthy third parties at any time by calling at 919-424-7019. Please note that if you do elect not to receive promotional communications, you will not receive special coupons or discounts, invitations to private sales, or other special member offers via direct mail.

Aggregate Data.
We may provide to third parties from time to time aggregate statistical data about the purchases and traffic patterns of members. Individualized member data is not disclosed.

No.

Subcontractors.
We send Database information to third-party subcontractors and agents that work on our behalf. These third parties do not have the right to use the Database information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Database information and are restricted from using such information in any way not expressly authorized by us.

No.

Credit Card Companies.
In connection with the charge of the Membership fee to a member's credit, charge or debit card, we are required from time to time to disclose contact and card information to third-party financial institutions and their vendors to verify card number and to process the membership fee charge.

No.

 

4. Changes to this Member Privacy Policy

We may change the terms of this Membership Privacy Policy at any time by posting a revised Membership Privacy Policy on the Member Program website located at www.stevensbooks.com/membership. The changes will only affect the information we collect after the effective date of the change to our Membership Privacy Policy unless we clearly state otherwise. You may view the current version of this Membership Privacy Policy at any time online at www.stevensbooks.com/membership.

This Privacy Policy was last modified on May 30, 2009. The changes made affect all information we have collected prior to the date of change modification.