SHIPPING DELAYS & COVID-19 IMPACT
With Covid-19 cases on the rise, our efforts here at Stevens Books is prioritized toward keeping a safe and clean environment for our staff and customers alike. Our prevention measures always include having hand sanitizers and cleaning products easily accessible for all to use. Our products listed through the website are also handled only when ordered which continuously helps lower the risk. Our efforts toward making this safe environment may cause shipping delays.
-We are already seeing some delays in transit with our package carriers and expect the delays to be more pronounced as we get closer to Christmas.
--Package carriers are imposing limits on the number of packages they will accept from us each day. We are working to minimize disruption from these new policies, but delays could occur.
-Volume is up significantly in our distribution center due to the surge in online shopping, which could cause delays, especially while keeping our staff working safely in a COVID-19 environment. We remain committed to following social distancing guidelines and keeping our employees safe while maximizing our capacity to process and ship orders.