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El cambio ha cambiado (Spanish Edition)

by Samuel R. Chand
Paperback |Spanish |1641237414 | 9781641237413

El cambio ha cambiado (Spanish Edition)

by Samuel R. Chand
Paperback |Spanish |1641237414 | 9781641237413
Overview

El filósofo griego Heráclito dijo que el cambio es la única constante en la vida. ¡Pero el mundo ha experimentado tanta agitación desde enero de 2020 que el cambio en sí mismo ha cambiado! En los negocios, las iglesias y las organizaciones sin fines de lucro, los líderes han quedado hechos polvo a medida que los eventos y los desafíos pasan rápidamente. El ritmo del cambio se estaba acelerando antes... pero la pandemia presionó el pedal a fondo. "Estamos en un punto de inflexión", dice el arquitecto de liderazgo y estratega de cambio Sam Chand. "La forma en que eran las cosas no es la forma en que serán las cosas". En su nuevo libro El cambio ha cambiado, Sam se propone ayudar a los líderes a comprender la naturaleza evolutiva del cambio para que puedan guiar a sus organizaciones con sabiduría y confianza. El autor examina tres cambios importantes que compara con tres terremotos simultáneos:
- Nuestro ambiente ha cambiado. La gente trabaja desde casa, es posible que muchos negocios nunca vuelvan a abrir, y la forma en que compramos, manejamos las necesidades de salud e incluso vamos a la iglesia ha cambiado.
-Nosotros hemos cambiado. Hemos aprendido a vivir con una incertidumbre desenfrenada y una balsa llena de temores persistentes, ¡pero nuestros cuerpos y nuestras almas no estaban hechos para esto!
- Las personas que nos rodean han cambiado. Están frustradas, aisladas, deprimidas, ansiosas y enojadas. Simplemente no se sienten seguras. Sam enfrenta estos y otros problemas relacionados ofreciendo lecciones que capacitarán a los líderes a estar preparados para la próxima normalidad. "Solíamos hablar de una nueva normalidad como si fuera el punto final del cambio", explica Sam, "pero si hemos aprendido algo en los últimos meses, es que el cambio es perpetuo y tenemos que anticipar el próximo cambio en el horizonte". The Greek philosopher Heraclitus said change is the only constant in life. But the world has experienced so much upheaval since January 2020 that change itself has changed! In business, the church, and nonprofits, leaders are being left in the dust as events and challenges speed by in a blur. The pace of change was accelerating before...but the pandemic pressed the pedal to the floor. "We're at an inflection point," says leadership architect and change strategist Sam Chand. "The way things were isn't the way things will be." In his new book Change Has Changed, Sam sets out to help leaders understand the evolving nature of change so that they can guide their organizations with wisdom and confidence. He examines three major shifts that he likens to three simultaneous earthquakes:
  • Our environment has changed. People are working from home, many businesses may never reopen, and the way we shop, handle health needs, and even go to church has changed.
  • We have changed. We've learned to live with rampant uncertainty and a raft full of nagging fears--but our bodies and our souls weren't meant for this!
  • The people around us have changed. They are frustrated, isolated, depressed, anxious, and angry. They just don't feel safe.
Sam tackles these and related issues head-on by offering lessons that will empower leaders to be ready for the next normal. "We used to talk about a new normal as if it's the end point of change," Sam explains, "but if we've learned anything in the past months, it's that change is perpetual, and we need to anticipate the next one on the horizon."
ISBN: 1641237414
ISBN13: 9781641237413
Author: Samuel R. Chand
Publisher: Whitaker House
Format: Paperback
PublicationDate: 2021-10-19
Language: Spanish
Edition: Spanish Language Edition, Change Has Changed (Spanish)
PageCount: 176
Dimensions: 5.0 x 0.46 x 7.0 inches
Weight: 5.6 ounces

El filósofo griego Heráclito dijo que el cambio es la única constante en la vida. ¡Pero el mundo ha experimentado tanta agitación desde enero de 2020 que el cambio en sí mismo ha cambiado! En los negocios, las iglesias y las organizaciones sin fines de lucro, los líderes han quedado hechos polvo a medida que los eventos y los desafíos pasan rápidamente. El ritmo del cambio se estaba acelerando antes... pero la pandemia presionó el pedal a fondo. "Estamos en un punto de inflexión", dice el arquitecto de liderazgo y estratega de cambio Sam Chand. "La forma en que eran las cosas no es la forma en que serán las cosas". En su nuevo libro El cambio ha cambiado, Sam se propone ayudar a los líderes a comprender la naturaleza evolutiva del cambio para que puedan guiar a sus organizaciones con sabiduría y confianza. El autor examina tres cambios importantes que compara con tres terremotos simultáneos:
- Nuestro ambiente ha cambiado. La gente trabaja desde casa, es posible que muchos negocios nunca vuelvan a abrir, y la forma en que compramos, manejamos las necesidades de salud e incluso vamos a la iglesia ha cambiado.
-Nosotros hemos cambiado. Hemos aprendido a vivir con una incertidumbre desenfrenada y una balsa llena de temores persistentes, ¡pero nuestros cuerpos y nuestras almas no estaban hechos para esto!
- Las personas que nos rodean han cambiado. Están frustradas, aisladas, deprimidas, ansiosas y enojadas. Simplemente no se sienten seguras. Sam enfrenta estos y otros problemas relacionados ofreciendo lecciones que capacitarán a los líderes a estar preparados para la próxima normalidad. "Solíamos hablar de una nueva normalidad como si fuera el punto final del cambio", explica Sam, "pero si hemos aprendido algo en los últimos meses, es que el cambio es perpetuo y tenemos que anticipar el próximo cambio en el horizonte". The Greek philosopher Heraclitus said change is the only constant in life. But the world has experienced so much upheaval since January 2020 that change itself has changed! In business, the church, and nonprofits, leaders are being left in the dust as events and challenges speed by in a blur. The pace of change was accelerating before...but the pandemic pressed the pedal to the floor. "We're at an inflection point," says leadership architect and change strategist Sam Chand. "The way things were isn't the way things will be." In his new book Change Has Changed, Sam sets out to help leaders understand the evolving nature of change so that they can guide their organizations with wisdom and confidence. He examines three major shifts that he likens to three simultaneous earthquakes:
  • Our environment has changed. People are working from home, many businesses may never reopen, and the way we shop, handle health needs, and even go to church has changed.
  • We have changed. We've learned to live with rampant uncertainty and a raft full of nagging fears--but our bodies and our souls weren't meant for this!
  • The people around us have changed. They are frustrated, isolated, depressed, anxious, and angry. They just don't feel safe.
Sam tackles these and related issues head-on by offering lessons that will empower leaders to be ready for the next normal. "We used to talk about a new normal as if it's the end point of change," Sam explains, "but if we've learned anything in the past months, it's that change is perpetual, and we need to anticipate the next one on the horizon."

La visión singular de Sam Chand para su vida es ayudar a otros a tener éxito. Autor prolífico y consultor de negocios de renombre internacional, desarrolla líderes a través de consultas, Sam Chand Leadership Institute, Dream Releaser Coaching y recursos como libros, seminarios web y descargas digitales. Sam es consultor de grandes iglesias y empresas sobre liderazgo y crecimiento, realiza conferencias de liderazgo en todo el mundo y habla regularmente en corporaciones, mesas redondas de negocios, seminarios y otras oportunidades de desarrollo de liderazgo. El haber sido criado en la casa de un pastor en la India ha equipado de manera única a Sam para compartir su pasión por mentorear, desarrollar e inspirar a los líderes a romper todos los límites. Se le ha llamado liberador de sueños, arquitecto de liderazgo y estratega de cambio. En la década de 1970, como estudiante en Beulah Heights College, Sam se desempeñó como conserje, cocinero y lavaplatos para financiar su educación. Regresó en 1989 como presidente y, bajo su liderazgo, la Universidad de Beulah Heights se convirtió en la universidad cristiana predominantemente afroamericana más grande del país. Sam tiene un doctorado honorario en Humanidades de la Universidad de Beulah Heights, un doctorado honorario en Divinidad de Heritage Bible College, una maestría en Consejería Bíblica del Seminario Teológico Grace y una licenciatura en Educación Bíblica de Beulah Heights. Ha sido mentor de líderes en iglesias y ministerios, así como de corporaciones internacionales y nuevas empresas. Fue nombrado uno de los treinta principales gurús del liderazgo mundial por www.leadershipgurus.net. Es autor de más de una docena de libros sobre liderazgo, entre otros, Aprovecha el poder de la tensión; Secuencia al éxito; Piensa diferente, vive diferente; Inspira; Liderazgo acelerado; ¿ Quién sostiene tu escalera ?; ¿Qué mueve tu escalera?; y El dolor del liderazgo, entre otros.
Sam y su esposa, Brenda, tienen dos hijas adultas. Tienen su hogar en Atlanta, Georgia. Para obtener más información o para contactar a Sam, visite www.samchand.com. Sam Chand's singular vision for his life is to help others succeed. A prolific author and renowned international business consultant, he develops leaders through consultations, Sam Chand Leadership Institute, Dream Releaser Coaching, and resources such as books, webinars, and digital downloads. Sam consults with large churches and businesses on leadership and growth, conducts worldwide leadership conferences, and speaks regularly at corporations, business roundtables, seminars, and other leadership development opportunities. Being raised in a pastor's home in India has uniquely equipped Sam to share his passion to mentor, develop, and inspire leaders to break all limits. He has been called a dream releaser, leadership architect, and change strategist. In the 1970s, as a student at Beulah Heights College, Sam served as a janitor, cook, and dishwasher to finance his education. He returned in 1989 as president--and under his leadership, Beulah Heights University became the country's largest predominantly African-American Christian college. Sam holds an honorary Doctor of Humane Letters from Beulah Heights University, an honorary Doctor of Divinity from Heritage Bible College, a Master of Arts in Biblical Counseling from Grace Theological Seminary, and a Bachelor of Arts in Biblical Education from Beulah Heights. He has mentored leaders in churches and ministries as well as international corporations and business start-ups. He was named one of the top thirty global leadership gurus by www.leadershipgurus.net. Sam has authored more than a dozen books on leadership, including Harnessing the Power of Tension: Stretched but Not Broken; The Sequence to Success: Three O's That Will Take You Anywhere in Life; New Thinking, New Future; Culture Catalyst; Bigger Faster Leadership; Who's Holding Your Ladder?; What's Shakin' Your Ladder?; and Leadership Pain. Sam and his wife, Brenda, have two adult daughters. They make their home in Atlanta, Georgia. For more information or to connect with Sam, please visit www.samchand.com.
 
Dr. Samuel R. Chand, having been raised in a pastor's home in India, is uniquely equipped to share his passion to mentor, develop, and inspire leaders in ministry and the marketplace. Dr. Chand has served as senior pastor, college president, chancellor,
and president emeritus of Beulah Heights University, the country's largest predominantly African American Bible College. Dr. Chand speaks regularly at leadership conferences, churches, corporations, ministerial conferences, seminars, and other leadership development opportunities. He was named one of the top thirty global leadership gurus by www.leadershipgurus.net.
Dr. Chand serves on the board of EQUIP (Dr. John Maxwell's ministry), working with five million leaders worldwide, and assists Bishop Eddie L. Long's leadership development team. Dr. Chand works with leaders through leadership consultations and resources, including books and CDs, online mentoring, and speaking. Some of the books he has written are Who's Holding Your Ladder?, LadderShifts, and Planning Your Succession.
His educational background includes an honorary doctor of divinity degree from Heritage Bible College, a master of arts in biblical counseling from Grace Theological Seminary, and a bachelor of arts in biblical education from Beulah Heights University.
Dr. Chand and his wife, Brenda, live in McDonough, Georgia, with their two daughters, Rachel and Deborah, and granddaughter, Adeline.
You can learn more about Dr. Chand's ministry by visiting www.samchand.com.

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Overview

El filósofo griego Heráclito dijo que el cambio es la única constante en la vida. ¡Pero el mundo ha experimentado tanta agitación desde enero de 2020 que el cambio en sí mismo ha cambiado! En los negocios, las iglesias y las organizaciones sin fines de lucro, los líderes han quedado hechos polvo a medida que los eventos y los desafíos pasan rápidamente. El ritmo del cambio se estaba acelerando antes... pero la pandemia presionó el pedal a fondo. "Estamos en un punto de inflexión", dice el arquitecto de liderazgo y estratega de cambio Sam Chand. "La forma en que eran las cosas no es la forma en que serán las cosas". En su nuevo libro El cambio ha cambiado, Sam se propone ayudar a los líderes a comprender la naturaleza evolutiva del cambio para que puedan guiar a sus organizaciones con sabiduría y confianza. El autor examina tres cambios importantes que compara con tres terremotos simultáneos:
- Nuestro ambiente ha cambiado. La gente trabaja desde casa, es posible que muchos negocios nunca vuelvan a abrir, y la forma en que compramos, manejamos las necesidades de salud e incluso vamos a la iglesia ha cambiado.
-Nosotros hemos cambiado. Hemos aprendido a vivir con una incertidumbre desenfrenada y una balsa llena de temores persistentes, ¡pero nuestros cuerpos y nuestras almas no estaban hechos para esto!
- Las personas que nos rodean han cambiado. Están frustradas, aisladas, deprimidas, ansiosas y enojadas. Simplemente no se sienten seguras. Sam enfrenta estos y otros problemas relacionados ofreciendo lecciones que capacitarán a los líderes a estar preparados para la próxima normalidad. "Solíamos hablar de una nueva normalidad como si fuera el punto final del cambio", explica Sam, "pero si hemos aprendido algo en los últimos meses, es que el cambio es perpetuo y tenemos que anticipar el próximo cambio en el horizonte". The Greek philosopher Heraclitus said change is the only constant in life. But the world has experienced so much upheaval since January 2020 that change itself has changed! In business, the church, and nonprofits, leaders are being left in the dust as events and challenges speed by in a blur. The pace of change was accelerating before...but the pandemic pressed the pedal to the floor. "We're at an inflection point," says leadership architect and change strategist Sam Chand. "The way things were isn't the way things will be." In his new book Change Has Changed, Sam sets out to help leaders understand the evolving nature of change so that they can guide their organizations with wisdom and confidence. He examines three major shifts that he likens to three simultaneous earthquakes:
  • Our environment has changed. People are working from home, many businesses may never reopen, and the way we shop, handle health needs, and even go to church has changed.
  • We have changed. We've learned to live with rampant uncertainty and a raft full of nagging fears--but our bodies and our souls weren't meant for this!
  • The people around us have changed. They are frustrated, isolated, depressed, anxious, and angry. They just don't feel safe.
Sam tackles these and related issues head-on by offering lessons that will empower leaders to be ready for the next normal. "We used to talk about a new normal as if it's the end point of change," Sam explains, "but if we've learned anything in the past months, it's that change is perpetual, and we need to anticipate the next one on the horizon."
ISBN: 1641237414
ISBN13: 9781641237413
Author: Samuel R. Chand
Publisher: Whitaker House
Format: Paperback
PublicationDate: 2021-10-19
Language: Spanish
Edition: Spanish Language Edition, Change Has Changed (Spanish)
PageCount: 176
Dimensions: 5.0 x 0.46 x 7.0 inches
Weight: 5.6 ounces

El filósofo griego Heráclito dijo que el cambio es la única constante en la vida. ¡Pero el mundo ha experimentado tanta agitación desde enero de 2020 que el cambio en sí mismo ha cambiado! En los negocios, las iglesias y las organizaciones sin fines de lucro, los líderes han quedado hechos polvo a medida que los eventos y los desafíos pasan rápidamente. El ritmo del cambio se estaba acelerando antes... pero la pandemia presionó el pedal a fondo. "Estamos en un punto de inflexión", dice el arquitecto de liderazgo y estratega de cambio Sam Chand. "La forma en que eran las cosas no es la forma en que serán las cosas". En su nuevo libro El cambio ha cambiado, Sam se propone ayudar a los líderes a comprender la naturaleza evolutiva del cambio para que puedan guiar a sus organizaciones con sabiduría y confianza. El autor examina tres cambios importantes que compara con tres terremotos simultáneos:
- Nuestro ambiente ha cambiado. La gente trabaja desde casa, es posible que muchos negocios nunca vuelvan a abrir, y la forma en que compramos, manejamos las necesidades de salud e incluso vamos a la iglesia ha cambiado.
-Nosotros hemos cambiado. Hemos aprendido a vivir con una incertidumbre desenfrenada y una balsa llena de temores persistentes, ¡pero nuestros cuerpos y nuestras almas no estaban hechos para esto!
- Las personas que nos rodean han cambiado. Están frustradas, aisladas, deprimidas, ansiosas y enojadas. Simplemente no se sienten seguras. Sam enfrenta estos y otros problemas relacionados ofreciendo lecciones que capacitarán a los líderes a estar preparados para la próxima normalidad. "Solíamos hablar de una nueva normalidad como si fuera el punto final del cambio", explica Sam, "pero si hemos aprendido algo en los últimos meses, es que el cambio es perpetuo y tenemos que anticipar el próximo cambio en el horizonte". The Greek philosopher Heraclitus said change is the only constant in life. But the world has experienced so much upheaval since January 2020 that change itself has changed! In business, the church, and nonprofits, leaders are being left in the dust as events and challenges speed by in a blur. The pace of change was accelerating before...but the pandemic pressed the pedal to the floor. "We're at an inflection point," says leadership architect and change strategist Sam Chand. "The way things were isn't the way things will be." In his new book Change Has Changed, Sam sets out to help leaders understand the evolving nature of change so that they can guide their organizations with wisdom and confidence. He examines three major shifts that he likens to three simultaneous earthquakes:
  • Our environment has changed. People are working from home, many businesses may never reopen, and the way we shop, handle health needs, and even go to church has changed.
  • We have changed. We've learned to live with rampant uncertainty and a raft full of nagging fears--but our bodies and our souls weren't meant for this!
  • The people around us have changed. They are frustrated, isolated, depressed, anxious, and angry. They just don't feel safe.
Sam tackles these and related issues head-on by offering lessons that will empower leaders to be ready for the next normal. "We used to talk about a new normal as if it's the end point of change," Sam explains, "but if we've learned anything in the past months, it's that change is perpetual, and we need to anticipate the next one on the horizon."

La visión singular de Sam Chand para su vida es ayudar a otros a tener éxito. Autor prolífico y consultor de negocios de renombre internacional, desarrolla líderes a través de consultas, Sam Chand Leadership Institute, Dream Releaser Coaching y recursos como libros, seminarios web y descargas digitales. Sam es consultor de grandes iglesias y empresas sobre liderazgo y crecimiento, realiza conferencias de liderazgo en todo el mundo y habla regularmente en corporaciones, mesas redondas de negocios, seminarios y otras oportunidades de desarrollo de liderazgo. El haber sido criado en la casa de un pastor en la India ha equipado de manera única a Sam para compartir su pasión por mentorear, desarrollar e inspirar a los líderes a romper todos los límites. Se le ha llamado liberador de sueños, arquitecto de liderazgo y estratega de cambio. En la década de 1970, como estudiante en Beulah Heights College, Sam se desempeñó como conserje, cocinero y lavaplatos para financiar su educación. Regresó en 1989 como presidente y, bajo su liderazgo, la Universidad de Beulah Heights se convirtió en la universidad cristiana predominantemente afroamericana más grande del país. Sam tiene un doctorado honorario en Humanidades de la Universidad de Beulah Heights, un doctorado honorario en Divinidad de Heritage Bible College, una maestría en Consejería Bíblica del Seminario Teológico Grace y una licenciatura en Educación Bíblica de Beulah Heights. Ha sido mentor de líderes en iglesias y ministerios, así como de corporaciones internacionales y nuevas empresas. Fue nombrado uno de los treinta principales gurús del liderazgo mundial por www.leadershipgurus.net. Es autor de más de una docena de libros sobre liderazgo, entre otros, Aprovecha el poder de la tensión; Secuencia al éxito; Piensa diferente, vive diferente; Inspira; Liderazgo acelerado; ¿ Quién sostiene tu escalera ?; ¿Qué mueve tu escalera?; y El dolor del liderazgo, entre otros.
Sam y su esposa, Brenda, tienen dos hijas adultas. Tienen su hogar en Atlanta, Georgia. Para obtener más información o para contactar a Sam, visite www.samchand.com. Sam Chand's singular vision for his life is to help others succeed. A prolific author and renowned international business consultant, he develops leaders through consultations, Sam Chand Leadership Institute, Dream Releaser Coaching, and resources such as books, webinars, and digital downloads. Sam consults with large churches and businesses on leadership and growth, conducts worldwide leadership conferences, and speaks regularly at corporations, business roundtables, seminars, and other leadership development opportunities. Being raised in a pastor's home in India has uniquely equipped Sam to share his passion to mentor, develop, and inspire leaders to break all limits. He has been called a dream releaser, leadership architect, and change strategist. In the 1970s, as a student at Beulah Heights College, Sam served as a janitor, cook, and dishwasher to finance his education. He returned in 1989 as president--and under his leadership, Beulah Heights University became the country's largest predominantly African-American Christian college. Sam holds an honorary Doctor of Humane Letters from Beulah Heights University, an honorary Doctor of Divinity from Heritage Bible College, a Master of Arts in Biblical Counseling from Grace Theological Seminary, and a Bachelor of Arts in Biblical Education from Beulah Heights. He has mentored leaders in churches and ministries as well as international corporations and business start-ups. He was named one of the top thirty global leadership gurus by www.leadershipgurus.net. Sam has authored more than a dozen books on leadership, including Harnessing the Power of Tension: Stretched but Not Broken; The Sequence to Success: Three O's That Will Take You Anywhere in Life; New Thinking, New Future; Culture Catalyst; Bigger Faster Leadership; Who's Holding Your Ladder?; What's Shakin' Your Ladder?; and Leadership Pain. Sam and his wife, Brenda, have two adult daughters. They make their home in Atlanta, Georgia. For more information or to connect with Sam, please visit www.samchand.com.
 
Dr. Samuel R. Chand, having been raised in a pastor's home in India, is uniquely equipped to share his passion to mentor, develop, and inspire leaders in ministry and the marketplace. Dr. Chand has served as senior pastor, college president, chancellor,
and president emeritus of Beulah Heights University, the country's largest predominantly African American Bible College. Dr. Chand speaks regularly at leadership conferences, churches, corporations, ministerial conferences, seminars, and other leadership development opportunities. He was named one of the top thirty global leadership gurus by www.leadershipgurus.net.
Dr. Chand serves on the board of EQUIP (Dr. John Maxwell's ministry), working with five million leaders worldwide, and assists Bishop Eddie L. Long's leadership development team. Dr. Chand works with leaders through leadership consultations and resources, including books and CDs, online mentoring, and speaking. Some of the books he has written are Who's Holding Your Ladder?, LadderShifts, and Planning Your Succession.
His educational background includes an honorary doctor of divinity degree from Heritage Bible College, a master of arts in biblical counseling from Grace Theological Seminary, and a bachelor of arts in biblical education from Beulah Heights University.
Dr. Chand and his wife, Brenda, live in McDonough, Georgia, with their two daughters, Rachel and Deborah, and granddaughter, Adeline.
You can learn more about Dr. Chand's ministry by visiting www.samchand.com.

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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