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Family Business as Paradox (A Family Business Publication)

Hardcover |English |0230243606 | 9780230243606

Family Business as Paradox (A Family Business Publication)

Hardcover |English |0230243606 | 9780230243606
Overview
"Paradoxes are part of life and are especially evident in the family business.Family Business as Paradoxis an excellent manual for how to manage paradox in the family business. The Polarity mapping model is well explained and can be a very helpful process in working through the many issues that family businesses encounter. This book will be helpful and empowering to any family business who wants to go from ‘either/or’ to ‘both/and’ in managing paradox."- Mary Andringa, President & CEO, Vermeer Corporation (USA)"The 43 years that I spent in our family business made me realize that managing paradoxes is crucial to family business success. One of Murugappa family’s core values is to maintain a style of operations befitting our size, yet reflecting moderation and humility. The authors consider precisely such paradoxes in this book. More importantly, they provide a practical problem-solving framework to manage such family business paradoxes and the conflicts that arise as a result. This book is a must-read for all multi-generational families in business." - M.V. Subbiah, past CEO, The Murugappa Group (India)"This book comes at just the right moment for us. As we go through the process of transition to a fourth generation business, I found a fresh perspective on the issues we all know about. There are some really creative ideas as to how to build on the positives which we will use as we move forward." - Thomas G. Bata, Chairman. Bata Group (Canada)"Schuman, Stutz and Ward shed light and bring clarity to some of the murkier and more complex aspects of family business through their astute analysis of the inherent tensions and strengths of the many paradoxes that are family business." - Robert Pasin, President & CEO, Radio Flyer Inc.(USA)"Family business paradoxes are real and mutual acceptance of these paradoxes requires profound analysis. As an example, business transfer to the next generation always brings to the forefront many issues as the transfer is also an emotional process.  I greatly appreciate the authors’ long-term approach and focus on family businesses.  I warmly recommend this book as essential reading for all family entrepreneurs." - MaaritToivanen-Koivisto, President & CEO, Onninen Oy (Finland)"The opportunity to honor tradition while remaining dynamic and relevant to current and future guests is both challenging to our management team and energizing.  Until I read this book, I had not considered the many paradoxes that are inherent in family business and I certainly didn’t realize that it was possible to have it all, to achieve both sides of the paradox, to have both tradition and change, to have growth and liquidity, to know that putting the family first may be in the best interest of the family business.  I so appreciate the wealth of information presented in this book. Thanks to Amy Schuman, Stacy Stutz and John Ward for sharing all of this with us!" -  Dini Pickering, Vice Chairman of the Board, The Biltmore Company (USA)"The authors examine the reality of living and working with the ambiguities present in all family businesses and provide new tools for their analysis and objective understanding.  This book will allow and encourage family business stakeholders to recognize problems as paradoxes and progress from instinctive to deliberate, explicit management.  New skills thereby attained will be energizing and invigorating, providing leverage to capitalize upon effective family business dynamics." - Alex Scott, Executive Chairman, Sand Aire Limited (UK) "Paradox is normal in our family business.  We allocate a lot of quality time in our family meetings to look for dual solutions. A common family mission mindset with real team spirit is essential to achieve long lasting commitment." - David Lee, Chairman, Lee Kum Kee Co. Ltd. (Hong Kong)
ISBN: 0230243606
ISBN13: 9780230243606
Author: A. Schuman, S. Stutz, J. Ward
Publisher: Springer
Format: Hardcover
PublicationDate: 2010-10-13
Language: English
Edition: 2010
PageCount: 224
Dimensions: 6.0 x 1.0 x 10.0 inches
Weight: 17.92 ounces
"Paradoxes are part of life and are especially evident in the family business.Family Business as Paradoxis an excellent manual for how to manage paradox in the family business. The Polarity mapping model is well explained and can be a very helpful process in working through the many issues that family businesses encounter. This book will be helpful and empowering to any family business who wants to go from ‘either/or’ to ‘both/and’ in managing paradox."- Mary Andringa, President & CEO, Vermeer Corporation (USA)"The 43 years that I spent in our family business made me realize that managing paradoxes is crucial to family business success. One of Murugappa family’s core values is to maintain a style of operations befitting our size, yet reflecting moderation and humility. The authors consider precisely such paradoxes in this book. More importantly, they provide a practical problem-solving framework to manage such family business paradoxes and the conflicts that arise as a result. This book is a must-read for all multi-generational families in business." - M.V. Subbiah, past CEO, The Murugappa Group (India)"This book comes at just the right moment for us. As we go through the process of transition to a fourth generation business, I found a fresh perspective on the issues we all know about. There are some really creative ideas as to how to build on the positives which we will use as we move forward." - Thomas G. Bata, Chairman. Bata Group (Canada)"Schuman, Stutz and Ward shed light and bring clarity to some of the murkier and more complex aspects of family business through their astute analysis of the inherent tensions and strengths of the many paradoxes that are family business." - Robert Pasin, President & CEO, Radio Flyer Inc.(USA)"Family business paradoxes are real and mutual acceptance of these paradoxes requires profound analysis. As an example, business transfer to the next generation always brings to the forefront many issues as the transfer is also an emotional process.  I greatly appreciate the authors’ long-term approach and focus on family businesses.  I warmly recommend this book as essential reading for all family entrepreneurs." - MaaritToivanen-Koivisto, President & CEO, Onninen Oy (Finland)"The opportunity to honor tradition while remaining dynamic and relevant to current and future guests is both challenging to our management team and energizing.  Until I read this book, I had not considered the many paradoxes that are inherent in family business and I certainly didn’t realize that it was possible to have it all, to achieve both sides of the paradox, to have both tradition and change, to have growth and liquidity, to know that putting the family first may be in the best interest of the family business.  I so appreciate the wealth of information presented in this book. Thanks to Amy Schuman, Stacy Stutz and John Ward for sharing all of this with us!" -  Dini Pickering, Vice Chairman of the Board, The Biltmore Company (USA)"The authors examine the reality of living and working with the ambiguities present in all family businesses and provide new tools for their analysis and objective understanding.  This book will allow and encourage family business stakeholders to recognize problems as paradoxes and progress from instinctive to deliberate, explicit management.  New skills thereby attained will be energizing and invigorating, providing leverage to capitalize upon effective family business dynamics." - Alex Scott, Executive Chairman, Sand Aire Limited (UK) "Paradox is normal in our family business.  We allocate a lot of quality time in our family meetings to look for dual solutions. A common family mission mindset with real team spirit is essential to achieve long lasting commitment." - David Lee, Chairman, Lee Kum Kee Co. Ltd. (Hong Kong)

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

$15.71

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Overview
"Paradoxes are part of life and are especially evident in the family business.Family Business as Paradoxis an excellent manual for how to manage paradox in the family business. The Polarity mapping model is well explained and can be a very helpful process in working through the many issues that family businesses encounter. This book will be helpful and empowering to any family business who wants to go from ‘either/or’ to ‘both/and’ in managing paradox."- Mary Andringa, President & CEO, Vermeer Corporation (USA)"The 43 years that I spent in our family business made me realize that managing paradoxes is crucial to family business success. One of Murugappa family’s core values is to maintain a style of operations befitting our size, yet reflecting moderation and humility. The authors consider precisely such paradoxes in this book. More importantly, they provide a practical problem-solving framework to manage such family business paradoxes and the conflicts that arise as a result. This book is a must-read for all multi-generational families in business." - M.V. Subbiah, past CEO, The Murugappa Group (India)"This book comes at just the right moment for us. As we go through the process of transition to a fourth generation business, I found a fresh perspective on the issues we all know about. There are some really creative ideas as to how to build on the positives which we will use as we move forward." - Thomas G. Bata, Chairman. Bata Group (Canada)"Schuman, Stutz and Ward shed light and bring clarity to some of the murkier and more complex aspects of family business through their astute analysis of the inherent tensions and strengths of the many paradoxes that are family business." - Robert Pasin, President & CEO, Radio Flyer Inc.(USA)"Family business paradoxes are real and mutual acceptance of these paradoxes requires profound analysis. As an example, business transfer to the next generation always brings to the forefront many issues as the transfer is also an emotional process.  I greatly appreciate the authors’ long-term approach and focus on family businesses.  I warmly recommend this book as essential reading for all family entrepreneurs." - MaaritToivanen-Koivisto, President & CEO, Onninen Oy (Finland)"The opportunity to honor tradition while remaining dynamic and relevant to current and future guests is both challenging to our management team and energizing.  Until I read this book, I had not considered the many paradoxes that are inherent in family business and I certainly didn’t realize that it was possible to have it all, to achieve both sides of the paradox, to have both tradition and change, to have growth and liquidity, to know that putting the family first may be in the best interest of the family business.  I so appreciate the wealth of information presented in this book. Thanks to Amy Schuman, Stacy Stutz and John Ward for sharing all of this with us!" -  Dini Pickering, Vice Chairman of the Board, The Biltmore Company (USA)"The authors examine the reality of living and working with the ambiguities present in all family businesses and provide new tools for their analysis and objective understanding.  This book will allow and encourage family business stakeholders to recognize problems as paradoxes and progress from instinctive to deliberate, explicit management.  New skills thereby attained will be energizing and invigorating, providing leverage to capitalize upon effective family business dynamics." - Alex Scott, Executive Chairman, Sand Aire Limited (UK) "Paradox is normal in our family business.  We allocate a lot of quality time in our family meetings to look for dual solutions. A common family mission mindset with real team spirit is essential to achieve long lasting commitment." - David Lee, Chairman, Lee Kum Kee Co. Ltd. (Hong Kong)
ISBN: 0230243606
ISBN13: 9780230243606
Author: A. Schuman, S. Stutz, J. Ward
Publisher: Springer
Format: Hardcover
PublicationDate: 2010-10-13
Language: English
Edition: 2010
PageCount: 224
Dimensions: 6.0 x 1.0 x 10.0 inches
Weight: 17.92 ounces
"Paradoxes are part of life and are especially evident in the family business.Family Business as Paradoxis an excellent manual for how to manage paradox in the family business. The Polarity mapping model is well explained and can be a very helpful process in working through the many issues that family businesses encounter. This book will be helpful and empowering to any family business who wants to go from ‘either/or’ to ‘both/and’ in managing paradox."- Mary Andringa, President & CEO, Vermeer Corporation (USA)"The 43 years that I spent in our family business made me realize that managing paradoxes is crucial to family business success. One of Murugappa family’s core values is to maintain a style of operations befitting our size, yet reflecting moderation and humility. The authors consider precisely such paradoxes in this book. More importantly, they provide a practical problem-solving framework to manage such family business paradoxes and the conflicts that arise as a result. This book is a must-read for all multi-generational families in business." - M.V. Subbiah, past CEO, The Murugappa Group (India)"This book comes at just the right moment for us. As we go through the process of transition to a fourth generation business, I found a fresh perspective on the issues we all know about. There are some really creative ideas as to how to build on the positives which we will use as we move forward." - Thomas G. Bata, Chairman. Bata Group (Canada)"Schuman, Stutz and Ward shed light and bring clarity to some of the murkier and more complex aspects of family business through their astute analysis of the inherent tensions and strengths of the many paradoxes that are family business." - Robert Pasin, President & CEO, Radio Flyer Inc.(USA)"Family business paradoxes are real and mutual acceptance of these paradoxes requires profound analysis. As an example, business transfer to the next generation always brings to the forefront many issues as the transfer is also an emotional process.  I greatly appreciate the authors’ long-term approach and focus on family businesses.  I warmly recommend this book as essential reading for all family entrepreneurs." - MaaritToivanen-Koivisto, President & CEO, Onninen Oy (Finland)"The opportunity to honor tradition while remaining dynamic and relevant to current and future guests is both challenging to our management team and energizing.  Until I read this book, I had not considered the many paradoxes that are inherent in family business and I certainly didn’t realize that it was possible to have it all, to achieve both sides of the paradox, to have both tradition and change, to have growth and liquidity, to know that putting the family first may be in the best interest of the family business.  I so appreciate the wealth of information presented in this book. Thanks to Amy Schuman, Stacy Stutz and John Ward for sharing all of this with us!" -  Dini Pickering, Vice Chairman of the Board, The Biltmore Company (USA)"The authors examine the reality of living and working with the ambiguities present in all family businesses and provide new tools for their analysis and objective understanding.  This book will allow and encourage family business stakeholders to recognize problems as paradoxes and progress from instinctive to deliberate, explicit management.  New skills thereby attained will be energizing and invigorating, providing leverage to capitalize upon effective family business dynamics." - Alex Scott, Executive Chairman, Sand Aire Limited (UK) "Paradox is normal in our family business.  We allocate a lot of quality time in our family meetings to look for dual solutions. A common family mission mindset with real team spirit is essential to achieve long lasting commitment." - David Lee, Chairman, Lee Kum Kee Co. Ltd. (Hong Kong)

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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