Shopping Cart

Free Shipping on Orders over $35!

Managing Challenging Clients: Building Effective Relationships with Difficult Customers

by A. Oade
Regular price $49.44 Sale price

Compare at $48.00

  • ISBN-13: 9781349315581
  • Publisher: Palgrave Macmillan
  • Release Date: Jan 29, 2016
  • Edition: 1st ed. 2012
  • Pages: 170 pages
  • Dimensions: 0.0 x 0.0 x 0.0 inches


Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

Customer Reviews

We Also Recommend