Never Look Back (Phantom Hollow Series #2)
Never Look Back (Phantom Hollow Series #2)
Overview
“Never Look Backpicks up speed, racing around twists and turns, so you have to hang on tight until the end. Now I need to read the next book in the series.”Lauraine Snelling, bestselling author of The Red River of the North and Dakota Treasures Series, as well asThe Brushstroke Legacy.“Once again, Kathy Herman creates a world full of intrigue and suspense, full of characters easy to love, with poignant emotional and spiritual threads that transcend story and touch hearts. I cheered for Ivy and Montana and their story of hope and second chances. Don’t missNever Look Back!”Susan May Warren, award-winning author ofIn Sheep’s Clothing“Two lives tangled in past mistakes. A relationship no one approves of. A vicious attacker with an escalating agenda.Never Look Backis a powerful story–and an exciting read!–of how God can work for good even in the midst of evil.”Lorena McCourtney, author of The Ivy Malone Mystery Series“Kathy Herman creates real characters dealing with real problems. Her novels contain unexpected moments that leave the reader wanting more.Never Look Backis no exception.” Janet Benrey, co-author ofGlory Be!andGone to Glory“InNever Look Back, Kathy Herman crafts an intriguing story about fresh starts and the depths of God’s forgiveness. With likeable characters and an unlikely villain,Never Look Backmakes for a truly entertaining read.”Marlo Schalesky, author ofVeil of Fire“Grab hold for the twists and turns of Kathy Herman’s compelling suspense filled with complex characters, vivid setting, and a red-herring plot inNever Look Back.”Gail Gaymer Martin, author ofMichiganandFinding Christmas, a Booksellers Best Award winner.“Kathy Herman just keeps getting better. The deep characters, heartfelt storyline, and escalating drama inNever Look Backleft me wanting more. Congratulations, Kathy!” Creston Mapes, author ofNobody“Kathy Herman has created a vivid sense of place inNever Look Back, an absorbing tale of suspense and intrigue filled with characters to root for–and remember.”Mindy Starns Clark, author of the Smart Chick Mysteries and the Million Dollar Mysteries“Never Look Backis another page-turning mystery that will make you wish you lived in Jacob’s Ear. These characters are sure to welcome you in, offer you a cup of coffee, and ask you who you think is the villain. And if you think you know, think again. This one can fool even the most brilliant amateur sleuths among us.” Wanda Dyson, author of The Shefford/Johnson Case Files Suspense SeriesDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
“Never Look Backpicks up speed, racing around twists and turns, so you have to hang on tight until the end. Now I need to read the next book in the series.”Lauraine Snelling, bestselling author of The Red River of the North and Dakota Treasures Series, as well asThe Brushstroke Legacy.“Once again, Kathy Herman creates a world full of intrigue and suspense, full of characters easy to love, with poignant emotional and spiritual threads that transcend story and touch hearts. I cheered for Ivy and Montana and their story of hope and second chances. Don’t missNever Look Back!”Susan May Warren, award-winning author ofIn Sheep’s Clothing“Two lives tangled in past mistakes. A relationship no one approves of. A vicious attacker with an escalating agenda.Never Look Backis a powerful story–and an exciting read!–of how God can work for good even in the midst of evil.”Lorena McCourtney, author of The Ivy Malone Mystery Series“Kathy Herman creates real characters dealing with real problems. Her novels contain unexpected moments that leave the reader wanting more.Never Look Backis no exception.” Janet Benrey, co-author ofGlory Be!andGone to Glory“InNever Look Back, Kathy Herman crafts an intriguing story about fresh starts and the depths of God’s forgiveness. With likeable characters and an unlikely villain,Never Look Backmakes for a truly entertaining read.”Marlo Schalesky, author ofVeil of Fire“Grab hold for the twists and turns of Kathy Herman’s compelling suspense filled with complex characters, vivid setting, and a red-herring plot inNever Look Back.”Gail Gaymer Martin, author ofMichiganandFinding Christmas, a Booksellers Best Award winner.“Kathy Herman just keeps getting better. The deep characters, heartfelt storyline, and escalating drama inNever Look Backleft me wanting more. Congratulations, Kathy!” Creston Mapes, author ofNobody“Kathy Herman has created a vivid sense of place inNever Look Back, an absorbing tale of suspense and intrigue filled with characters to root for–and remember.”Mindy Starns Clark, author of the Smart Chick Mysteries and the Million Dollar Mysteries“Never Look Backis another page-turning mystery that will make you wish you lived in Jacob’s Ear. These characters are sure to welcome you in, offer you a cup of coffee, and ask you who you think is the villain. And if you think you know, think again. This one can fool even the most brilliant amateur sleuths among us.” Wanda Dyson, author of The Shefford/Johnson Case Files Suspense SeriesDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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