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Patient-centered Coordination in Healthcare Service Networks

Patient-centered Coordination in Healthcare Service Networks

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  • ISBN-13: 9783838150604
  • Publisher: Südwestdeutscher Verlag für Hochschulschriften
  • Release Date: Mar 10, 2015
  • Pages: 268 pages
  • Dimensions: 0.61 x 9.02 x 5.98 inches


This work investigates the idea of a coordination service that improves the information flow between independent stakeholders along the patient care pathway. Based on identified requirements regarding process, ICT-structure, and legal constraints, a stroke-specific coordination service was developed, validated, implemented, and evaluated accordingly. The coordination service, the so called Stroke Manager, was analyzed by evaluating its effectiveness, efficiency, and acceptance in an 18-months randomized controlled trial in the German region Rhön Grabfeld. The randomized controlled trial confirmed a significant positive impact on patients' health-related quality of life (HRQoL) and competences while providing a positive cost-benefit ratio and acceptance by the involved stakeholders.

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