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The New Operational Culture: The Case of the Theatre Industry

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  • ISBN-13: 9780230220966
  • Publisher: Palgrave Macmillan
  • Release Date: Nov 12, 2008
  • Edition: 2008
  • Pages: 270 pages
  • Dimensions: 1.00 x 9.00 x 6.00 inches


Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.

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