Leading Christian Resource for Avid Readers, Support New Schools with Every Purchase.

The Truth about Lies in the Workplace: How to Spot Liars and What to Do about Them

Paperback |English |1609948378 | 9781609948375

The Truth about Lies in the Workplace: How to Spot Liars and What to Do about Them

Paperback |English |1609948378 | 9781609948375
Overview
“Lying in the workplace causes huge problems for business—the proper people do not get promoted, profits are generally compromised, wrong steps are made, and much more. This book should be a best seller.”—Robert L. Dilenschneider, President and CEO, The Dilenschneider Group, and author of Power and Influence and A Briefing for Leaders“After 30 years in the training and development industry, I have come to trust Goman’s expertise in body language and nonverbal cues in the workplace. I would recommend this book to any leader working to improve culture and effective communication within his or her organization.”—Margie Mauldin, President, Executive Forum“Goman’s book sheds light on a phenomenon in business that too many of us prefer to [pretend] doesn't exist: deception. A must-read for emerging and established leaders alike.”—JD Schramm, EdD, Director, Mastery in Communication Initiative, Stanford University Graduate School of Business“We live in a world of confusion and deception. The Truth About Lies in the Workplace will make us all successful detectives and fact checkers in our work lives. This book gave me insights into finding the truth and safeguarding my reputation.”—Lee Hornick, President, Business Communications Worldwide, and Program Director, The Conference Board“The Truth About Lies in the Workplace is more than about spotting liars at work. It’s about recognizing our own roles in fostering workplace deception, understanding how our own biases affect the way we interpret and relate to lies of others, and finding ways to minimize the destructive impact of lies and hidden biases. Carol Kinsey Goman brings these concepts together in ways easy to understand. Our challenge is to use this understanding to do the hard work required to create open, honest, and productive workplaces.”—Marci Rubin, Executive Director, California Minority Counsel Program“Carol Kinsey Goman exposes the mechanics of deception in this powerful new handbook for workplace health and productivity. Add a live keynote or seminar with Carol, and a new era of leadership and exemplary workplace culture is within your grasp.”—Karen Tucker, CEO, Churchill Club“What a fabulous topic for today’s leaders. As we move toward heterarchical organizational design, there’s never been a more important time to deal with deception in the workplace.”—Watts Wacker, futurist and bestselling coauthor of The 500 Year Delta“In today’s hyperconnected world, transparency and trust in the workplace are critical. Carol Kinsey Goman clearly understands the power of honest, collaborative leadership. And that’s no lie.”—Linda Kaplan Thaler and Robin Koval, Chairman and CEO, respectively, of Publicis Kaplan Thaler“Carol Kinsey Goman offers a thoughtful, often counterintuitive, and actionable analysis of lying in the workplace and in life. She is an exceptionally good business writer. Her work is practical and useful. I highly recommend Goman’s The Truth About Lies in the Workplace to anyone who manages people.”—Timothy Askew, CEO, Corporate Rain International“In this groundbreaking work, Carol Kinsey Goman, PhD, boldly enters a topic that has been taboo for far too long and reveals the tools and tactics necessary to spot the liar in our midst. We attempt to hire warriors only to realize too late that we have hired a cunning liar. Now there is no excuse! The Truth About Lies in the Workplace is a game changer and a long overdue weapon in the tool kit of every HR professional.”—Brad Szollose, award-winning author of Liquid Leadership“People lie for different reasons. It can be driven by fear, greed, or even an organizational culture that encourages it. No matter what the reason, lying destroys employee morale and ultimately the bottom line. The Truth About Lies in the Workplace gives you the tools to cut through to the truth and helps you determine what to do when you spot lies.”—Jon Peters, President, The Institute for Management Studies, and CEO, AthenaOnline“Goman’s great book is far more than a primer on how to recalibrate your BS detector. It will completely reframe what you know about lying while providing powerful perspectives and practices on how to nurture trust in the workplace. I promise you’ll be surprised and enlightened.”—Chip R. Bell, coauthor of Wired and Dangerous
ISBN: 1609948378
ISBN13: 9781609948375
Author: Carol Goman
Publisher: Berrett-Koehler Publishers
Format: Paperback
PublicationDate: 2013-06-03
Language: English
Edition: 1
PageCount: 168
Dimensions: 5.56 x 0.47 x 8.5 inches
“Lying in the workplace causes huge problems for business—the proper people do not get promoted, profits are generally compromised, wrong steps are made, and much more. This book should be a best seller.”—Robert L. Dilenschneider, President and CEO, The Dilenschneider Group, and author of Power and Influence and A Briefing for Leaders“After 30 years in the training and development industry, I have come to trust Goman’s expertise in body language and nonverbal cues in the workplace. I would recommend this book to any leader working to improve culture and effective communication within his or her organization.”—Margie Mauldin, President, Executive Forum“Goman’s book sheds light on a phenomenon in business that too many of us prefer to [pretend] doesn't exist: deception. A must-read for emerging and established leaders alike.”—JD Schramm, EdD, Director, Mastery in Communication Initiative, Stanford University Graduate School of Business“We live in a world of confusion and deception. The Truth About Lies in the Workplace will make us all successful detectives and fact checkers in our work lives. This book gave me insights into finding the truth and safeguarding my reputation.”—Lee Hornick, President, Business Communications Worldwide, and Program Director, The Conference Board“The Truth About Lies in the Workplace is more than about spotting liars at work. It’s about recognizing our own roles in fostering workplace deception, understanding how our own biases affect the way we interpret and relate to lies of others, and finding ways to minimize the destructive impact of lies and hidden biases. Carol Kinsey Goman brings these concepts together in ways easy to understand. Our challenge is to use this understanding to do the hard work required to create open, honest, and productive workplaces.”—Marci Rubin, Executive Director, California Minority Counsel Program“Carol Kinsey Goman exposes the mechanics of deception in this powerful new handbook for workplace health and productivity. Add a live keynote or seminar with Carol, and a new era of leadership and exemplary workplace culture is within your grasp.”—Karen Tucker, CEO, Churchill Club“What a fabulous topic for today’s leaders. As we move toward heterarchical organizational design, there’s never been a more important time to deal with deception in the workplace.”—Watts Wacker, futurist and bestselling coauthor of The 500 Year Delta“In today’s hyperconnected world, transparency and trust in the workplace are critical. Carol Kinsey Goman clearly understands the power of honest, collaborative leadership. And that’s no lie.”—Linda Kaplan Thaler and Robin Koval, Chairman and CEO, respectively, of Publicis Kaplan Thaler“Carol Kinsey Goman offers a thoughtful, often counterintuitive, and actionable analysis of lying in the workplace and in life. She is an exceptionally good business writer. Her work is practical and useful. I highly recommend Goman’s The Truth About Lies in the Workplace to anyone who manages people.”—Timothy Askew, CEO, Corporate Rain International“In this groundbreaking work, Carol Kinsey Goman, PhD, boldly enters a topic that has been taboo for far too long and reveals the tools and tactics necessary to spot the liar in our midst. We attempt to hire warriors only to realize too late that we have hired a cunning liar. Now there is no excuse! The Truth About Lies in the Workplace is a game changer and a long overdue weapon in the tool kit of every HR professional.”—Brad Szollose, award-winning author of Liquid Leadership“People lie for different reasons. It can be driven by fear, greed, or even an organizational culture that encourages it. No matter what the reason, lying destroys employee morale and ultimately the bottom line. The Truth About Lies in the Workplace gives you the tools to cut through to the truth and helps you determine what to do when you spot lies.”—Jon Peters, President, The Institute for Management Studies, and CEO, AthenaOnline“Goman’s great book is far more than a primer on how to recalibrate your BS detector. It will completely reframe what you know about lying while providing powerful perspectives and practices on how to nurture trust in the workplace. I promise you’ll be surprised and enlightened.”—Chip R. Bell, coauthor of Wired and Dangerous

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

$15.39

    Condition

Arrives: -
In Stock

Overview
“Lying in the workplace causes huge problems for business—the proper people do not get promoted, profits are generally compromised, wrong steps are made, and much more. This book should be a best seller.”—Robert L. Dilenschneider, President and CEO, The Dilenschneider Group, and author of Power and Influence and A Briefing for Leaders“After 30 years in the training and development industry, I have come to trust Goman’s expertise in body language and nonverbal cues in the workplace. I would recommend this book to any leader working to improve culture and effective communication within his or her organization.”—Margie Mauldin, President, Executive Forum“Goman’s book sheds light on a phenomenon in business that too many of us prefer to [pretend] doesn't exist: deception. A must-read for emerging and established leaders alike.”—JD Schramm, EdD, Director, Mastery in Communication Initiative, Stanford University Graduate School of Business“We live in a world of confusion and deception. The Truth About Lies in the Workplace will make us all successful detectives and fact checkers in our work lives. This book gave me insights into finding the truth and safeguarding my reputation.”—Lee Hornick, President, Business Communications Worldwide, and Program Director, The Conference Board“The Truth About Lies in the Workplace is more than about spotting liars at work. It’s about recognizing our own roles in fostering workplace deception, understanding how our own biases affect the way we interpret and relate to lies of others, and finding ways to minimize the destructive impact of lies and hidden biases. Carol Kinsey Goman brings these concepts together in ways easy to understand. Our challenge is to use this understanding to do the hard work required to create open, honest, and productive workplaces.”—Marci Rubin, Executive Director, California Minority Counsel Program“Carol Kinsey Goman exposes the mechanics of deception in this powerful new handbook for workplace health and productivity. Add a live keynote or seminar with Carol, and a new era of leadership and exemplary workplace culture is within your grasp.”—Karen Tucker, CEO, Churchill Club“What a fabulous topic for today’s leaders. As we move toward heterarchical organizational design, there’s never been a more important time to deal with deception in the workplace.”—Watts Wacker, futurist and bestselling coauthor of The 500 Year Delta“In today’s hyperconnected world, transparency and trust in the workplace are critical. Carol Kinsey Goman clearly understands the power of honest, collaborative leadership. And that’s no lie.”—Linda Kaplan Thaler and Robin Koval, Chairman and CEO, respectively, of Publicis Kaplan Thaler“Carol Kinsey Goman offers a thoughtful, often counterintuitive, and actionable analysis of lying in the workplace and in life. She is an exceptionally good business writer. Her work is practical and useful. I highly recommend Goman’s The Truth About Lies in the Workplace to anyone who manages people.”—Timothy Askew, CEO, Corporate Rain International“In this groundbreaking work, Carol Kinsey Goman, PhD, boldly enters a topic that has been taboo for far too long and reveals the tools and tactics necessary to spot the liar in our midst. We attempt to hire warriors only to realize too late that we have hired a cunning liar. Now there is no excuse! The Truth About Lies in the Workplace is a game changer and a long overdue weapon in the tool kit of every HR professional.”—Brad Szollose, award-winning author of Liquid Leadership“People lie for different reasons. It can be driven by fear, greed, or even an organizational culture that encourages it. No matter what the reason, lying destroys employee morale and ultimately the bottom line. The Truth About Lies in the Workplace gives you the tools to cut through to the truth and helps you determine what to do when you spot lies.”—Jon Peters, President, The Institute for Management Studies, and CEO, AthenaOnline“Goman’s great book is far more than a primer on how to recalibrate your BS detector. It will completely reframe what you know about lying while providing powerful perspectives and practices on how to nurture trust in the workplace. I promise you’ll be surprised and enlightened.”—Chip R. Bell, coauthor of Wired and Dangerous
ISBN: 1609948378
ISBN13: 9781609948375
Author: Carol Goman
Publisher: Berrett-Koehler Publishers
Format: Paperback
PublicationDate: 2013-06-03
Language: English
Edition: 1
PageCount: 168
Dimensions: 5.56 x 0.47 x 8.5 inches
“Lying in the workplace causes huge problems for business—the proper people do not get promoted, profits are generally compromised, wrong steps are made, and much more. This book should be a best seller.”—Robert L. Dilenschneider, President and CEO, The Dilenschneider Group, and author of Power and Influence and A Briefing for Leaders“After 30 years in the training and development industry, I have come to trust Goman’s expertise in body language and nonverbal cues in the workplace. I would recommend this book to any leader working to improve culture and effective communication within his or her organization.”—Margie Mauldin, President, Executive Forum“Goman’s book sheds light on a phenomenon in business that too many of us prefer to [pretend] doesn't exist: deception. A must-read for emerging and established leaders alike.”—JD Schramm, EdD, Director, Mastery in Communication Initiative, Stanford University Graduate School of Business“We live in a world of confusion and deception. The Truth About Lies in the Workplace will make us all successful detectives and fact checkers in our work lives. This book gave me insights into finding the truth and safeguarding my reputation.”—Lee Hornick, President, Business Communications Worldwide, and Program Director, The Conference Board“The Truth About Lies in the Workplace is more than about spotting liars at work. It’s about recognizing our own roles in fostering workplace deception, understanding how our own biases affect the way we interpret and relate to lies of others, and finding ways to minimize the destructive impact of lies and hidden biases. Carol Kinsey Goman brings these concepts together in ways easy to understand. Our challenge is to use this understanding to do the hard work required to create open, honest, and productive workplaces.”—Marci Rubin, Executive Director, California Minority Counsel Program“Carol Kinsey Goman exposes the mechanics of deception in this powerful new handbook for workplace health and productivity. Add a live keynote or seminar with Carol, and a new era of leadership and exemplary workplace culture is within your grasp.”—Karen Tucker, CEO, Churchill Club“What a fabulous topic for today’s leaders. As we move toward heterarchical organizational design, there’s never been a more important time to deal with deception in the workplace.”—Watts Wacker, futurist and bestselling coauthor of The 500 Year Delta“In today’s hyperconnected world, transparency and trust in the workplace are critical. Carol Kinsey Goman clearly understands the power of honest, collaborative leadership. And that’s no lie.”—Linda Kaplan Thaler and Robin Koval, Chairman and CEO, respectively, of Publicis Kaplan Thaler“Carol Kinsey Goman offers a thoughtful, often counterintuitive, and actionable analysis of lying in the workplace and in life. She is an exceptionally good business writer. Her work is practical and useful. I highly recommend Goman’s The Truth About Lies in the Workplace to anyone who manages people.”—Timothy Askew, CEO, Corporate Rain International“In this groundbreaking work, Carol Kinsey Goman, PhD, boldly enters a topic that has been taboo for far too long and reveals the tools and tactics necessary to spot the liar in our midst. We attempt to hire warriors only to realize too late that we have hired a cunning liar. Now there is no excuse! The Truth About Lies in the Workplace is a game changer and a long overdue weapon in the tool kit of every HR professional.”—Brad Szollose, award-winning author of Liquid Leadership“People lie for different reasons. It can be driven by fear, greed, or even an organizational culture that encourages it. No matter what the reason, lying destroys employee morale and ultimately the bottom line. The Truth About Lies in the Workplace gives you the tools to cut through to the truth and helps you determine what to do when you spot lies.”—Jon Peters, President, The Institute for Management Studies, and CEO, AthenaOnline“Goman’s great book is far more than a primer on how to recalibrate your BS detector. It will completely reframe what you know about lying while providing powerful perspectives and practices on how to nurture trust in the workplace. I promise you’ll be surprised and enlightened.”—Chip R. Bell, coauthor of Wired and Dangerous

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

X

Oops!

Sorry, it looks like some products are not available in selected quantity.

OK

Sign up to the Stevens Books Newsletter

For the latest books, recommendations, author interviews and more

By signing up, I confirm that I'm over 16. To find out what personal data we collect and how we use it, please visit. our Privacy Policy.