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Web Accessibility: Web Standards and Regulatory Compliance

Paperback |English |1590596382 | 9781590596388

Web Accessibility: Web Standards and Regulatory Compliance

Paperback |English |1590596382 | 9781590596388
Overview
Richard Rutterlives and works in Brighton, U.K. He is production director for the web consultancy Clearleft (www.clearleft.com). Richard has been designing and developing websites for nigh on 10 years. Early in 2003, he built his first blogging engine, which still powers his weblog Clagnut (www.clagnut.com), in which he harps on about accessibility, web standards, and mountain biking.Patrick H. Lauke�works as the web editor for the University of Salford�in Manchester, U.K.,�where he heads a small central web team which provides development, training and advice to departmental web authors across the institution. In 2003, he implemented one of the first web standards-based XHTML/CSS-driven U.K. university sites. He has been engaged in the discourse on accessibility since early 2001, regularly contributing to a variety of web development and accessibility related mailing lists and forums, taking an active role in the running of Accessify.com and moderating the Accessify forum, and joining the Web Standards Project Accessibility Task Force (WaSP ATF) in June 2005. In his spare time, Patrick pursues his passion for photography and runs a small web/design consultancy, splintered.co.uk. With two years of computer science studies�at the Swiss Federal Institute of Technology (ETH) in Zurich, followed by a switch to a bachelor's degree in graphic design and a master's in creative technology at the University of Salford, Patrick's background spans both technical and creative disciplines, which he feels are essential for a holistic approach to web design and development. An outspoken accessibility and standards advocate (although he's been called an "evangelist," with only slight negative connotations, by some of his colleagues), Patrick favours a pragmatic hands-on approach to Web accessibility over purely theoretical, high-level discussions.As executive director of the International Center for Disability Resources on the Internet (ICDRI),Cynthia Waddellprovides leadership and project oversight for carrying out ICDRI's overarching vision for the equalization of opportunities for people with disabilities. Internationally recognized as a public policy center organized by and for people with disabilities, ICDRI's mission is to collect a global knowledge base of quality disability resources and best practices and to provide education, outreach, and training based on these core resources. In the world of accessibility, Cynthia is a nationally and internationally recognized expert in the field of electronic and information technology as well as employment and construction. Named�one of�the "Top 25 Women on the Web" by Webgrrls International in 1998, she received the firstU.S. Government Technology Magazineaward in 2003 for leadership in accessibility technology and for pioneering advocacy and education.Jim Thatcher�received his Ph.D. from the University of Michigan in 1963, one of the first Ph.D.s in computer science. Together with his thesis advisor, Dr. Jesse Wright, Jim then joined the Mathematical Sciences Department of�IBM Research in New York. His research was in the area of mathematical computer science, automata theory, and data abstraction. Jim began moving away from the abstract and toward the practical when he and Dr. Wright, who is blind, began working on access to the personal computer for people who are blind. He developed one of the first screen readers for DOS which, in 1986, became IBM Screen Reader (and the phrase later became generic). After that, he led the development of IBM Screen Reader/2 for OS/2, which was the first screen reader for the graphical user interface on the PC (1991). In 1996, Jim left his research post to join the IBM Accessibility Center (formerly IBM Special Needs Systems which produced Screen Reader, Home page Reader and other assistive technology) in Austin, Texas. He served as vice-chair of the Electronic and Information Technology Access Advisory Committee (EITAAC) which was impaneled by the Access Board to propose standards for Section 508; he chaired the sub-committee on software standards. Jim led the effort to establish the IBM accessibility guidelines specifically for use by IBM's development community. He wrote the course on web accessibility for Section 508 for ITTATC, the Information Technology Technical Assistance and Training Center, which was funded to support Section 508.Shawn Lawton�Henry�leads the World Wide Web Consortium (W3C)'s worldwide education and outreach activities, promoting web accessibility for people with disabilities. She develops online resources to help web developers understand and implement web accessibility guidelines, and provides presentations and training on accessible web design and development with the Web Accessibility Initiative (WAI). Shawn has presented and published papers on accessibility and usability for Human Factors and Ergonomics Society (HFES), Computer-Human Interaction (CHI), Usability Professionals Association (UPA), Web Design World, and many other conferences around the world (www.uiaccess.com/pres.html). Her publications also include the "Everyone Interfaces" chapter inUser Interfaces for All(Lawrence Erlbaum Associates, 2000),Accessibility in the User-Centered Design Process(Georgia Tech Research Corporation, 2004), and other online resources (www.uiaccess.com/pubs.html). Prior to joining W3C WAI, Shawn consulted with international standards bodies, research centers, government agencies, nonprofit organizations, education providers, and Fortune 500 companies to develop and implement strategies to optimize design for usability and accessibility (www.uiaccess.com/experience.html). She developed UIAccess.com to share information on universal user interface design and "usable accessibility." Shawn holds a research appointment at the Massachusetts Institute of Technology.Bruce Lawsonis a member of the Web Standards Project's Accessibility Task Force. He was brand manager for glasshaus, which published many books on usable and accessible client-side development, including the first edition ofWeb Accessibility, in which he had an instrumental role. He has also been invited by the Disability Rights Commission and the British Standards Institute to sit on the review panel for the proposed British Accessibility Standard. He lives in the U.K. with his wife, Nongyow, and his kids, Marina and James, but wishes they all lived somewhere warm.Andrew Kirkpatrick�serves as the cross-product accessibility engineer for Adobe Systems. Prior to joining Adobe, Andrew was principal accessibility engineer at Macromedia, and director of technology at the National Center for Accessible Media (NCAM) at WGBH in Boston, with a focus on accessibility consulting for corporate clients including America Online, Yahoo!, BT, Apple, and Macromedia. In addition to activities with corporate clients at NCAM, Andrew managed projects focused on web and interactive media accessibility, and was the product manager for MAGpie (NCAM's software for creating captions and audio descriptions) and developer of STEP (NCAM's Simple Tool for [Accessibility] Error Prioritization).Christian Heilmanngrew up in Germany and, after a year working with people with disabilities through the Red Cross, he spent a year as a radio producer. Beginning in 1997, he worked for several agencies in Munich as a web developer. In 2000, he moved to the U.S. to work for eToys and, after the dot-com crash, he moved to the U.K., where he currently works as a lead developer for Agilisys. He publishes an almost-daily blog at http://wait-till-i.com and runs an article repository at http://icant.co.uk. He is a member of the Web Standards Project's DOM Scripting Task Force.Michael Burks�serves as Section 508 analyst, working on the accessibility of electronic and information technology. He is also the webmaster and public information officer of the International Center for Disability Resources on the Internet (www.icdri.org), a nonprofit organization dedicated to presenting disability resources and information to those who are dealing with disability issues. Michael works with the Internet Society (www.isoc.org) on disability issues, and has made presentations and taught tutorials on web accessibility and disability issues around the world.Bob Regan�is a solutions architect for vertical markets at Adobe Systems, Inc. In that role, he serves as the technical lead for the education, government, financial services, manufacturing, telecommunications, and life science markets. It is his responsibility to connect with the specific needs, challenges, and successes of customers working to create digital content and applications. He works with each team to help them collect customer experiences and communicate them into the product organization, and assemble solutions based on these requirements. Bob's first role in the software world as an accessibility advocate continues to play an important part of his day-to-day life. Now with Adobe, he is part of a much larger team looking at accessibility issues from product design to engineering, from content authoring through to the end user. Ensuring that the Web is a great experience to us all remains a great passion of his.The HonorableMark Urbanis chairman of the North Carolina Governor's Advocacy Council for Persons with Disabilities. He is a member and past chair of the board of directors for the International Center for Disability Resources on the Internet (www.icdri.org), and a member and past vice chairman of the International Committee for Information Technology Standards, V2 (IT Access Interfaces). He was chief executive of a municipality during the implementation of the Americans with Disabilities Act, and a reservist in the U.S. Navy. He is an experienced technical architect and IT policy developer. Mark currently does project management and consulting on accessibility and related IT and disability matters with federal, state, and local agencies and the businesses that supply them.
ISBN: 1590596382
ISBN13: 9781590596388
Author: Rutter, Richard, Lauke, Patrick H., Waddell, Cynthia, Thatcher, Jim, Lawton Henry, Shawn, Lawson, Bruce, Kirkpatrick, Andrew, Heilmann, Christian, Burks, Michael R., Regan, Bob, Urban, Mark
Publisher: Apress
Format: Paperback
PublicationDate: 2006-07-24
Language: English
Edition: 1st ed.
PageCount: 744
Dimensions: 7.51 x 1.58 x 9.25 inches
Weight: 45.28 ounces
Richard Rutterlives and works in Brighton, U.K. He is production director for the web consultancy Clearleft (www.clearleft.com). Richard has been designing and developing websites for nigh on 10 years. Early in 2003, he built his first blogging engine, which still powers his weblog Clagnut (www.clagnut.com), in which he harps on about accessibility, web standards, and mountain biking.Patrick H. Lauke�works as the web editor for the University of Salford�in Manchester, U.K.,�where he heads a small central web team which provides development, training and advice to departmental web authors across the institution. In 2003, he implemented one of the first web standards-based XHTML/CSS-driven U.K. university sites. He has been engaged in the discourse on accessibility since early 2001, regularly contributing to a variety of web development and accessibility related mailing lists and forums, taking an active role in the running of Accessify.com and moderating the Accessify forum, and joining the Web Standards Project Accessibility Task Force (WaSP ATF) in June 2005. In his spare time, Patrick pursues his passion for photography and runs a small web/design consultancy, splintered.co.uk. With two years of computer science studies�at the Swiss Federal Institute of Technology (ETH) in Zurich, followed by a switch to a bachelor's degree in graphic design and a master's in creative technology at the University of Salford, Patrick's background spans both technical and creative disciplines, which he feels are essential for a holistic approach to web design and development. An outspoken accessibility and standards advocate (although he's been called an "evangelist," with only slight negative connotations, by some of his colleagues), Patrick favours a pragmatic hands-on approach to Web accessibility over purely theoretical, high-level discussions.As executive director of the International Center for Disability Resources on the Internet (ICDRI),Cynthia Waddellprovides leadership and project oversight for carrying out ICDRI's overarching vision for the equalization of opportunities for people with disabilities. Internationally recognized as a public policy center organized by and for people with disabilities, ICDRI's mission is to collect a global knowledge base of quality disability resources and best practices and to provide education, outreach, and training based on these core resources. In the world of accessibility, Cynthia is a nationally and internationally recognized expert in the field of electronic and information technology as well as employment and construction. Named�one of�the "Top 25 Women on the Web" by Webgrrls International in 1998, she received the firstU.S. Government Technology Magazineaward in 2003 for leadership in accessibility technology and for pioneering advocacy and education.Jim Thatcher�received his Ph.D. from the University of Michigan in 1963, one of the first Ph.D.s in computer science. Together with his thesis advisor, Dr. Jesse Wright, Jim then joined the Mathematical Sciences Department of�IBM Research in New York. His research was in the area of mathematical computer science, automata theory, and data abstraction. Jim began moving away from the abstract and toward the practical when he and Dr. Wright, who is blind, began working on access to the personal computer for people who are blind. He developed one of the first screen readers for DOS which, in 1986, became IBM Screen Reader (and the phrase later became generic). After that, he led the development of IBM Screen Reader/2 for OS/2, which was the first screen reader for the graphical user interface on the PC (1991). In 1996, Jim left his research post to join the IBM Accessibility Center (formerly IBM Special Needs Systems which produced Screen Reader, Home page Reader and other assistive technology) in Austin, Texas. He served as vice-chair of the Electronic and Information Technology Access Advisory Committee (EITAAC) which was impaneled by the Access Board to propose standards for Section 508; he chaired the sub-committee on software standards. Jim led the effort to establish the IBM accessibility guidelines specifically for use by IBM's development community. He wrote the course on web accessibility for Section 508 for ITTATC, the Information Technology Technical Assistance and Training Center, which was funded to support Section 508.Shawn Lawton�Henry�leads the World Wide Web Consortium (W3C)'s worldwide education and outreach activities, promoting web accessibility for people with disabilities. She develops online resources to help web developers understand and implement web accessibility guidelines, and provides presentations and training on accessible web design and development with the Web Accessibility Initiative (WAI). Shawn has presented and published papers on accessibility and usability for Human Factors and Ergonomics Society (HFES), Computer-Human Interaction (CHI), Usability Professionals Association (UPA), Web Design World, and many other conferences around the world (www.uiaccess.com/pres.html). Her publications also include the "Everyone Interfaces" chapter inUser Interfaces for All(Lawrence Erlbaum Associates, 2000),Accessibility in the User-Centered Design Process(Georgia Tech Research Corporation, 2004), and other online resources (www.uiaccess.com/pubs.html). Prior to joining W3C WAI, Shawn consulted with international standards bodies, research centers, government agencies, nonprofit organizations, education providers, and Fortune 500 companies to develop and implement strategies to optimize design for usability and accessibility (www.uiaccess.com/experience.html). She developed UIAccess.com to share information on universal user interface design and "usable accessibility." Shawn holds a research appointment at the Massachusetts Institute of Technology.Bruce Lawsonis a member of the Web Standards Project's Accessibility Task Force. He was brand manager for glasshaus, which published many books on usable and accessible client-side development, including the first edition ofWeb Accessibility, in which he had an instrumental role. He has also been invited by the Disability Rights Commission and the British Standards Institute to sit on the review panel for the proposed British Accessibility Standard. He lives in the U.K. with his wife, Nongyow, and his kids, Marina and James, but wishes they all lived somewhere warm.Andrew Kirkpatrick�serves as the cross-product accessibility engineer for Adobe Systems. Prior to joining Adobe, Andrew was principal accessibility engineer at Macromedia, and director of technology at the National Center for Accessible Media (NCAM) at WGBH in Boston, with a focus on accessibility consulting for corporate clients including America Online, Yahoo!, BT, Apple, and Macromedia. In addition to activities with corporate clients at NCAM, Andrew managed projects focused on web and interactive media accessibility, and was the product manager for MAGpie (NCAM's software for creating captions and audio descriptions) and developer of STEP (NCAM's Simple Tool for [Accessibility] Error Prioritization).Christian Heilmanngrew up in Germany and, after a year working with people with disabilities through the Red Cross, he spent a year as a radio producer. Beginning in 1997, he worked for several agencies in Munich as a web developer. In 2000, he moved to the U.S. to work for eToys and, after the dot-com crash, he moved to the U.K., where he currently works as a lead developer for Agilisys. He publishes an almost-daily blog at http://wait-till-i.com and runs an article repository at http://icant.co.uk. He is a member of the Web Standards Project's DOM Scripting Task Force.Michael Burks�serves as Section 508 analyst, working on the accessibility of electronic and information technology. He is also the webmaster and public information officer of the International Center for Disability Resources on the Internet (www.icdri.org), a nonprofit organization dedicated to presenting disability resources and information to those who are dealing with disability issues. Michael works with the Internet Society (www.isoc.org) on disability issues, and has made presentations and taught tutorials on web accessibility and disability issues around the world.Bob Regan�is a solutions architect for vertical markets at Adobe Systems, Inc. In that role, he serves as the technical lead for the education, government, financial services, manufacturing, telecommunications, and life science markets. It is his responsibility to connect with the specific needs, challenges, and successes of customers working to create digital content and applications. He works with each team to help them collect customer experiences and communicate them into the product organization, and assemble solutions based on these requirements. Bob's first role in the software world as an accessibility advocate continues to play an important part of his day-to-day life. Now with Adobe, he is part of a much larger team looking at accessibility issues from product design to engineering, from content authoring through to the end user. Ensuring that the Web is a great experience to us all remains a great passion of his.The HonorableMark Urbanis chairman of the North Carolina Governor's Advocacy Council for Persons with Disabilities. He is a member and past chair of the board of directors for the International Center for Disability Resources on the Internet (www.icdri.org), and a member and past vice chairman of the International Committee for Information Technology Standards, V2 (IT Access Interfaces). He was chief executive of a municipality during the implementation of the Americans with Disabilities Act, and a reservist in the U.S. Navy. He is an experienced technical architect and IT policy developer. Mark currently does project management and consulting on accessibility and related IT and disability matters with federal, state, and local agencies and the businesses that supply them.

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Overview
Richard Rutterlives and works in Brighton, U.K. He is production director for the web consultancy Clearleft (www.clearleft.com). Richard has been designing and developing websites for nigh on 10 years. Early in 2003, he built his first blogging engine, which still powers his weblog Clagnut (www.clagnut.com), in which he harps on about accessibility, web standards, and mountain biking.Patrick H. Lauke�works as the web editor for the University of Salford�in Manchester, U.K.,�where he heads a small central web team which provides development, training and advice to departmental web authors across the institution. In 2003, he implemented one of the first web standards-based XHTML/CSS-driven U.K. university sites. He has been engaged in the discourse on accessibility since early 2001, regularly contributing to a variety of web development and accessibility related mailing lists and forums, taking an active role in the running of Accessify.com and moderating the Accessify forum, and joining the Web Standards Project Accessibility Task Force (WaSP ATF) in June 2005. In his spare time, Patrick pursues his passion for photography and runs a small web/design consultancy, splintered.co.uk. With two years of computer science studies�at the Swiss Federal Institute of Technology (ETH) in Zurich, followed by a switch to a bachelor's degree in graphic design and a master's in creative technology at the University of Salford, Patrick's background spans both technical and creative disciplines, which he feels are essential for a holistic approach to web design and development. An outspoken accessibility and standards advocate (although he's been called an "evangelist," with only slight negative connotations, by some of his colleagues), Patrick favours a pragmatic hands-on approach to Web accessibility over purely theoretical, high-level discussions.As executive director of the International Center for Disability Resources on the Internet (ICDRI),Cynthia Waddellprovides leadership and project oversight for carrying out ICDRI's overarching vision for the equalization of opportunities for people with disabilities. Internationally recognized as a public policy center organized by and for people with disabilities, ICDRI's mission is to collect a global knowledge base of quality disability resources and best practices and to provide education, outreach, and training based on these core resources. In the world of accessibility, Cynthia is a nationally and internationally recognized expert in the field of electronic and information technology as well as employment and construction. Named�one of�the "Top 25 Women on the Web" by Webgrrls International in 1998, she received the firstU.S. Government Technology Magazineaward in 2003 for leadership in accessibility technology and for pioneering advocacy and education.Jim Thatcher�received his Ph.D. from the University of Michigan in 1963, one of the first Ph.D.s in computer science. Together with his thesis advisor, Dr. Jesse Wright, Jim then joined the Mathematical Sciences Department of�IBM Research in New York. His research was in the area of mathematical computer science, automata theory, and data abstraction. Jim began moving away from the abstract and toward the practical when he and Dr. Wright, who is blind, began working on access to the personal computer for people who are blind. He developed one of the first screen readers for DOS which, in 1986, became IBM Screen Reader (and the phrase later became generic). After that, he led the development of IBM Screen Reader/2 for OS/2, which was the first screen reader for the graphical user interface on the PC (1991). In 1996, Jim left his research post to join the IBM Accessibility Center (formerly IBM Special Needs Systems which produced Screen Reader, Home page Reader and other assistive technology) in Austin, Texas. He served as vice-chair of the Electronic and Information Technology Access Advisory Committee (EITAAC) which was impaneled by the Access Board to propose standards for Section 508; he chaired the sub-committee on software standards. Jim led the effort to establish the IBM accessibility guidelines specifically for use by IBM's development community. He wrote the course on web accessibility for Section 508 for ITTATC, the Information Technology Technical Assistance and Training Center, which was funded to support Section 508.Shawn Lawton�Henry�leads the World Wide Web Consortium (W3C)'s worldwide education and outreach activities, promoting web accessibility for people with disabilities. She develops online resources to help web developers understand and implement web accessibility guidelines, and provides presentations and training on accessible web design and development with the Web Accessibility Initiative (WAI). Shawn has presented and published papers on accessibility and usability for Human Factors and Ergonomics Society (HFES), Computer-Human Interaction (CHI), Usability Professionals Association (UPA), Web Design World, and many other conferences around the world (www.uiaccess.com/pres.html). Her publications also include the "Everyone Interfaces" chapter inUser Interfaces for All(Lawrence Erlbaum Associates, 2000),Accessibility in the User-Centered Design Process(Georgia Tech Research Corporation, 2004), and other online resources (www.uiaccess.com/pubs.html). Prior to joining W3C WAI, Shawn consulted with international standards bodies, research centers, government agencies, nonprofit organizations, education providers, and Fortune 500 companies to develop and implement strategies to optimize design for usability and accessibility (www.uiaccess.com/experience.html). She developed UIAccess.com to share information on universal user interface design and "usable accessibility." Shawn holds a research appointment at the Massachusetts Institute of Technology.Bruce Lawsonis a member of the Web Standards Project's Accessibility Task Force. He was brand manager for glasshaus, which published many books on usable and accessible client-side development, including the first edition ofWeb Accessibility, in which he had an instrumental role. He has also been invited by the Disability Rights Commission and the British Standards Institute to sit on the review panel for the proposed British Accessibility Standard. He lives in the U.K. with his wife, Nongyow, and his kids, Marina and James, but wishes they all lived somewhere warm.Andrew Kirkpatrick�serves as the cross-product accessibility engineer for Adobe Systems. Prior to joining Adobe, Andrew was principal accessibility engineer at Macromedia, and director of technology at the National Center for Accessible Media (NCAM) at WGBH in Boston, with a focus on accessibility consulting for corporate clients including America Online, Yahoo!, BT, Apple, and Macromedia. In addition to activities with corporate clients at NCAM, Andrew managed projects focused on web and interactive media accessibility, and was the product manager for MAGpie (NCAM's software for creating captions and audio descriptions) and developer of STEP (NCAM's Simple Tool for [Accessibility] Error Prioritization).Christian Heilmanngrew up in Germany and, after a year working with people with disabilities through the Red Cross, he spent a year as a radio producer. Beginning in 1997, he worked for several agencies in Munich as a web developer. In 2000, he moved to the U.S. to work for eToys and, after the dot-com crash, he moved to the U.K., where he currently works as a lead developer for Agilisys. He publishes an almost-daily blog at http://wait-till-i.com and runs an article repository at http://icant.co.uk. He is a member of the Web Standards Project's DOM Scripting Task Force.Michael Burks�serves as Section 508 analyst, working on the accessibility of electronic and information technology. He is also the webmaster and public information officer of the International Center for Disability Resources on the Internet (www.icdri.org), a nonprofit organization dedicated to presenting disability resources and information to those who are dealing with disability issues. Michael works with the Internet Society (www.isoc.org) on disability issues, and has made presentations and taught tutorials on web accessibility and disability issues around the world.Bob Regan�is a solutions architect for vertical markets at Adobe Systems, Inc. In that role, he serves as the technical lead for the education, government, financial services, manufacturing, telecommunications, and life science markets. It is his responsibility to connect with the specific needs, challenges, and successes of customers working to create digital content and applications. He works with each team to help them collect customer experiences and communicate them into the product organization, and assemble solutions based on these requirements. Bob's first role in the software world as an accessibility advocate continues to play an important part of his day-to-day life. Now with Adobe, he is part of a much larger team looking at accessibility issues from product design to engineering, from content authoring through to the end user. Ensuring that the Web is a great experience to us all remains a great passion of his.The HonorableMark Urbanis chairman of the North Carolina Governor's Advocacy Council for Persons with Disabilities. He is a member and past chair of the board of directors for the International Center for Disability Resources on the Internet (www.icdri.org), and a member and past vice chairman of the International Committee for Information Technology Standards, V2 (IT Access Interfaces). He was chief executive of a municipality during the implementation of the Americans with Disabilities Act, and a reservist in the U.S. Navy. He is an experienced technical architect and IT policy developer. Mark currently does project management and consulting on accessibility and related IT and disability matters with federal, state, and local agencies and the businesses that supply them.
ISBN: 1590596382
ISBN13: 9781590596388
Author: Rutter, Richard, Lauke, Patrick H., Waddell, Cynthia, Thatcher, Jim, Lawton Henry, Shawn, Lawson, Bruce, Kirkpatrick, Andrew, Heilmann, Christian, Burks, Michael R., Regan, Bob, Urban, Mark
Publisher: Apress
Format: Paperback
PublicationDate: 2006-07-24
Language: English
Edition: 1st ed.
PageCount: 744
Dimensions: 7.51 x 1.58 x 9.25 inches
Weight: 45.28 ounces
Richard Rutterlives and works in Brighton, U.K. He is production director for the web consultancy Clearleft (www.clearleft.com). Richard has been designing and developing websites for nigh on 10 years. Early in 2003, he built his first blogging engine, which still powers his weblog Clagnut (www.clagnut.com), in which he harps on about accessibility, web standards, and mountain biking.Patrick H. Lauke�works as the web editor for the University of Salford�in Manchester, U.K.,�where he heads a small central web team which provides development, training and advice to departmental web authors across the institution. In 2003, he implemented one of the first web standards-based XHTML/CSS-driven U.K. university sites. He has been engaged in the discourse on accessibility since early 2001, regularly contributing to a variety of web development and accessibility related mailing lists and forums, taking an active role in the running of Accessify.com and moderating the Accessify forum, and joining the Web Standards Project Accessibility Task Force (WaSP ATF) in June 2005. In his spare time, Patrick pursues his passion for photography and runs a small web/design consultancy, splintered.co.uk. With two years of computer science studies�at the Swiss Federal Institute of Technology (ETH) in Zurich, followed by a switch to a bachelor's degree in graphic design and a master's in creative technology at the University of Salford, Patrick's background spans both technical and creative disciplines, which he feels are essential for a holistic approach to web design and development. An outspoken accessibility and standards advocate (although he's been called an "evangelist," with only slight negative connotations, by some of his colleagues), Patrick favours a pragmatic hands-on approach to Web accessibility over purely theoretical, high-level discussions.As executive director of the International Center for Disability Resources on the Internet (ICDRI),Cynthia Waddellprovides leadership and project oversight for carrying out ICDRI's overarching vision for the equalization of opportunities for people with disabilities. Internationally recognized as a public policy center organized by and for people with disabilities, ICDRI's mission is to collect a global knowledge base of quality disability resources and best practices and to provide education, outreach, and training based on these core resources. In the world of accessibility, Cynthia is a nationally and internationally recognized expert in the field of electronic and information technology as well as employment and construction. Named�one of�the "Top 25 Women on the Web" by Webgrrls International in 1998, she received the firstU.S. Government Technology Magazineaward in 2003 for leadership in accessibility technology and for pioneering advocacy and education.Jim Thatcher�received his Ph.D. from the University of Michigan in 1963, one of the first Ph.D.s in computer science. Together with his thesis advisor, Dr. Jesse Wright, Jim then joined the Mathematical Sciences Department of�IBM Research in New York. His research was in the area of mathematical computer science, automata theory, and data abstraction. Jim began moving away from the abstract and toward the practical when he and Dr. Wright, who is blind, began working on access to the personal computer for people who are blind. He developed one of the first screen readers for DOS which, in 1986, became IBM Screen Reader (and the phrase later became generic). After that, he led the development of IBM Screen Reader/2 for OS/2, which was the first screen reader for the graphical user interface on the PC (1991). In 1996, Jim left his research post to join the IBM Accessibility Center (formerly IBM Special Needs Systems which produced Screen Reader, Home page Reader and other assistive technology) in Austin, Texas. He served as vice-chair of the Electronic and Information Technology Access Advisory Committee (EITAAC) which was impaneled by the Access Board to propose standards for Section 508; he chaired the sub-committee on software standards. Jim led the effort to establish the IBM accessibility guidelines specifically for use by IBM's development community. He wrote the course on web accessibility for Section 508 for ITTATC, the Information Technology Technical Assistance and Training Center, which was funded to support Section 508.Shawn Lawton�Henry�leads the World Wide Web Consortium (W3C)'s worldwide education and outreach activities, promoting web accessibility for people with disabilities. She develops online resources to help web developers understand and implement web accessibility guidelines, and provides presentations and training on accessible web design and development with the Web Accessibility Initiative (WAI). Shawn has presented and published papers on accessibility and usability for Human Factors and Ergonomics Society (HFES), Computer-Human Interaction (CHI), Usability Professionals Association (UPA), Web Design World, and many other conferences around the world (www.uiaccess.com/pres.html). Her publications also include the "Everyone Interfaces" chapter inUser Interfaces for All(Lawrence Erlbaum Associates, 2000),Accessibility in the User-Centered Design Process(Georgia Tech Research Corporation, 2004), and other online resources (www.uiaccess.com/pubs.html). Prior to joining W3C WAI, Shawn consulted with international standards bodies, research centers, government agencies, nonprofit organizations, education providers, and Fortune 500 companies to develop and implement strategies to optimize design for usability and accessibility (www.uiaccess.com/experience.html). She developed UIAccess.com to share information on universal user interface design and "usable accessibility." Shawn holds a research appointment at the Massachusetts Institute of Technology.Bruce Lawsonis a member of the Web Standards Project's Accessibility Task Force. He was brand manager for glasshaus, which published many books on usable and accessible client-side development, including the first edition ofWeb Accessibility, in which he had an instrumental role. He has also been invited by the Disability Rights Commission and the British Standards Institute to sit on the review panel for the proposed British Accessibility Standard. He lives in the U.K. with his wife, Nongyow, and his kids, Marina and James, but wishes they all lived somewhere warm.Andrew Kirkpatrick�serves as the cross-product accessibility engineer for Adobe Systems. Prior to joining Adobe, Andrew was principal accessibility engineer at Macromedia, and director of technology at the National Center for Accessible Media (NCAM) at WGBH in Boston, with a focus on accessibility consulting for corporate clients including America Online, Yahoo!, BT, Apple, and Macromedia. In addition to activities with corporate clients at NCAM, Andrew managed projects focused on web and interactive media accessibility, and was the product manager for MAGpie (NCAM's software for creating captions and audio descriptions) and developer of STEP (NCAM's Simple Tool for [Accessibility] Error Prioritization).Christian Heilmanngrew up in Germany and, after a year working with people with disabilities through the Red Cross, he spent a year as a radio producer. Beginning in 1997, he worked for several agencies in Munich as a web developer. In 2000, he moved to the U.S. to work for eToys and, after the dot-com crash, he moved to the U.K., where he currently works as a lead developer for Agilisys. He publishes an almost-daily blog at http://wait-till-i.com and runs an article repository at http://icant.co.uk. He is a member of the Web Standards Project's DOM Scripting Task Force.Michael Burks�serves as Section 508 analyst, working on the accessibility of electronic and information technology. He is also the webmaster and public information officer of the International Center for Disability Resources on the Internet (www.icdri.org), a nonprofit organization dedicated to presenting disability resources and information to those who are dealing with disability issues. Michael works with the Internet Society (www.isoc.org) on disability issues, and has made presentations and taught tutorials on web accessibility and disability issues around the world.Bob Regan�is a solutions architect for vertical markets at Adobe Systems, Inc. In that role, he serves as the technical lead for the education, government, financial services, manufacturing, telecommunications, and life science markets. It is his responsibility to connect with the specific needs, challenges, and successes of customers working to create digital content and applications. He works with each team to help them collect customer experiences and communicate them into the product organization, and assemble solutions based on these requirements. Bob's first role in the software world as an accessibility advocate continues to play an important part of his day-to-day life. Now with Adobe, he is part of a much larger team looking at accessibility issues from product design to engineering, from content authoring through to the end user. Ensuring that the Web is a great experience to us all remains a great passion of his.The HonorableMark Urbanis chairman of the North Carolina Governor's Advocacy Council for Persons with Disabilities. He is a member and past chair of the board of directors for the International Center for Disability Resources on the Internet (www.icdri.org), and a member and past vice chairman of the International Committee for Information Technology Standards, V2 (IT Access Interfaces). He was chief executive of a municipality during the implementation of the Americans with Disabilities Act, and a reservist in the U.S. Navy. He is an experienced technical architect and IT policy developer. Mark currently does project management and consulting on accessibility and related IT and disability matters with federal, state, and local agencies and the businesses that supply them.

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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