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Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters

Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters

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  • ISBN-13: 9781137286178
  • Publisher: Palgrave Macmillan
  • Release Date: Oct 16, 2013
  • Edition: 2013
  • Pages: 181 pages
  • Dimensions: 0.49 x 10.64 x 5.68 inches

Overview

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.

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