Management Gems for All Time: Recipe for Business & Everyday Success
Management Gems for All Time: Recipe for Business & Everyday Success
Overview
MANAGEMENT GEMS FOR ALL TIME: Recipe for Business & Everyday Success This book contains a thematic assembly of management ideas from diverse and interesting sources. Its captivating case-study style gives character and life to the messages, while making application effortless. Most of the stories have been gathered from the author's wide range of consulting assignments in both the public and private sectors, but recast to conceal identities. There is no doubt that many practicing and prospective managers as well as entrepreneurs and the general public will find the ideas herein not only inspirational but also transformational. Anyone who seeks to manage for results is bound to find it witty, refreshing and useful both at the work place and elsewhere. About the Author Anderea Morara has held many senior management positions, including being CEO of two management institutions. He first came to the limelight in matters of management as the Business Tidbits columnist in the Daily Nation, East Africa's largest circulation newspaper, where he worked as Business Editor, in the late 1980's. He has been a management columnist in the East African Chronicle and the East African Standard newspapers. In his studies and work, he has encountered a wide range of business environments, situations and experiences spanning Africa, Europe, North America, India and Japan, which have greatly enriched his understanding of management styles across cultures. He has authored several books and papers on management, enterprise development and children's literature as well as the novel The Sting, which has been well received. What others say "I found the articles to be practical, deep in thought, and relevant to a Managers' everyday life. The unique part was the flawless style of writing and use of relevant examples; which is the important component of communication in ensuring that the message is clear and reaches the target audience without distortion." " - Franklin K. Tirop, B.Com, CPA (K), Financial Controller, The Sotik Tea Company Limited " "Thank you for gathering such valuable pieces of wisdom in one book. It is a generous gesture of sharing and will enrich the lives of many." " - Edwin Kuria Mwangi, Relationship Manager - Operations, Equity Bank " "The knowledge in this collection of articles will, without doubt, be invaluable jewels of wisdom for business owners, workers and managers in the long term." " - Peter Okong'o, Deputy Managing Editor, The Standard " A part from being exciting, the articles offer possibilities for networking with experts as they help in benchmarking while providing opportunities for learning in emerging markets and putting into practice some of the ideas. " -Zippy Shiyoya; Design Manager, Tetra Pak Eastern Africa "Description
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- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
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- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
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- No additional fees and charges.
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The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
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Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
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You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
MANAGEMENT GEMS FOR ALL TIME: Recipe for Business & Everyday Success This book contains a thematic assembly of management ideas from diverse and interesting sources. Its captivating case-study style gives character and life to the messages, while making application effortless. Most of the stories have been gathered from the author's wide range of consulting assignments in both the public and private sectors, but recast to conceal identities. There is no doubt that many practicing and prospective managers as well as entrepreneurs and the general public will find the ideas herein not only inspirational but also transformational. Anyone who seeks to manage for results is bound to find it witty, refreshing and useful both at the work place and elsewhere. About the Author Anderea Morara has held many senior management positions, including being CEO of two management institutions. He first came to the limelight in matters of management as the Business Tidbits columnist in the Daily Nation, East Africa's largest circulation newspaper, where he worked as Business Editor, in the late 1980's. He has been a management columnist in the East African Chronicle and the East African Standard newspapers. In his studies and work, he has encountered a wide range of business environments, situations and experiences spanning Africa, Europe, North America, India and Japan, which have greatly enriched his understanding of management styles across cultures. He has authored several books and papers on management, enterprise development and children's literature as well as the novel The Sting, which has been well received. What others say "I found the articles to be practical, deep in thought, and relevant to a Managers' everyday life. The unique part was the flawless style of writing and use of relevant examples; which is the important component of communication in ensuring that the message is clear and reaches the target audience without distortion." " - Franklin K. Tirop, B.Com, CPA (K), Financial Controller, The Sotik Tea Company Limited " "Thank you for gathering such valuable pieces of wisdom in one book. It is a generous gesture of sharing and will enrich the lives of many." " - Edwin Kuria Mwangi, Relationship Manager - Operations, Equity Bank " "The knowledge in this collection of articles will, without doubt, be invaluable jewels of wisdom for business owners, workers and managers in the long term." " - Peter Okong'o, Deputy Managing Editor, The Standard " A part from being exciting, the articles offer possibilities for networking with experts as they help in benchmarking while providing opportunities for learning in emerging markets and putting into practice some of the ideas. " -Zippy Shiyoya; Design Manager, Tetra Pak Eastern Africa "Description
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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