The Organizational Sweet Spot: Engaging the Innovative Dynamics of Your Social Networks
The Organizational Sweet Spot: Engaging the Innovative Dynamics of Your Social Networks
Overview
"Ehin leaves no doubt that the sweet spot is where individuals from both sides voluntarily form new (emergent) groups to solve problems. The sweet spot is precisely where most of the productive work in a business takes place. It is this domain with its uncontrollable dynamics that needs our utmost attention if we are to unleash the innovative ideas of the people within our organizations. It is all about expanding the sweet spot."--David Ralston, Managing Partner, Ralston Consulting Group"For decades now, most corporations have been trying to bring a more entrepreneurial spirit to their work force. Ehin's book addresses this subject directly by making the case for a decentralized organization as a means of empowering the work force at all levels. The result of that empowerment is motivation, followed by results. In essence, Professor Ehin is making the case that corporations should align themselves with, and not fight, human nature."--James Tusty, Founder, Mountain View Group, Ltd. and Developer of WorkForce Instinct®."In Germany various surveys confirm the basis of Dr. Ehin’s book—they stipulate that between 70 - 90% of employees do not think that their day-to-day work has any impact on their future salary or career opportunities. His book shows why we have reached this crisis and he also gives practical guidance in how we can get out of this destructive predicament. Ehin's work is very timely and should be read by anyone who is interested in finding a solution to this common problem."--Mart Kivikas, Partner and CEO, Wissenskapital, Oberreichenbach Germany"Anarchy or Enlightenment? In a wake-up call for 21st century leaders, Charles Ehin exposes the "unspoken truth" about the power of relationships. Workforce citizens around the world are asking: 'Is anyone up there listening?'"--Paula Ruffy National Advisor for Chapters, American Society for Training and Development"The relationship factors that Ehin delves into provide us with some very practical indicators and principles for dealing with uncontrollable, unmanageable, and non-deterministic entities. Although he deals with a wide range of human dynamics he also clearly identifies the essential interrelated factors necessary for building vital organizational ecologies that support the limitless sharing of novel ideas and increasing productivity." --Carl Champagne, CEO, Data Systems International"Charles Ehin provides valuable insight to the need for constructive social networks. He underscores the importance of understanding the concept of self-organization as part of a productive and effective organization. This is a must read for anyone looking to enhance their organizations' creativity, innovation, and the engagement of their workforce."--Mary Ann Gaal, Ph.D., Manager of Capital Construction"Ehin’s book provides a new paradigm to unleash the power of innovation, productivity, and creativity in your organization. Also, his description of the differences between the shared access and the controlled access system attributes provides a blue print to connect with the long neglected actively disengaged employee population." --Ken Burnett, AVP/Director of Training & Personnel Development, Bank of American ForkDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
"Ehin leaves no doubt that the sweet spot is where individuals from both sides voluntarily form new (emergent) groups to solve problems. The sweet spot is precisely where most of the productive work in a business takes place. It is this domain with its uncontrollable dynamics that needs our utmost attention if we are to unleash the innovative ideas of the people within our organizations. It is all about expanding the sweet spot."--David Ralston, Managing Partner, Ralston Consulting Group"For decades now, most corporations have been trying to bring a more entrepreneurial spirit to their work force. Ehin's book addresses this subject directly by making the case for a decentralized organization as a means of empowering the work force at all levels. The result of that empowerment is motivation, followed by results. In essence, Professor Ehin is making the case that corporations should align themselves with, and not fight, human nature."--James Tusty, Founder, Mountain View Group, Ltd. and Developer of WorkForce Instinct®."In Germany various surveys confirm the basis of Dr. Ehin’s book—they stipulate that between 70 - 90% of employees do not think that their day-to-day work has any impact on their future salary or career opportunities. His book shows why we have reached this crisis and he also gives practical guidance in how we can get out of this destructive predicament. Ehin's work is very timely and should be read by anyone who is interested in finding a solution to this common problem."--Mart Kivikas, Partner and CEO, Wissenskapital, Oberreichenbach Germany"Anarchy or Enlightenment? In a wake-up call for 21st century leaders, Charles Ehin exposes the "unspoken truth" about the power of relationships. Workforce citizens around the world are asking: 'Is anyone up there listening?'"--Paula Ruffy National Advisor for Chapters, American Society for Training and Development"The relationship factors that Ehin delves into provide us with some very practical indicators and principles for dealing with uncontrollable, unmanageable, and non-deterministic entities. Although he deals with a wide range of human dynamics he also clearly identifies the essential interrelated factors necessary for building vital organizational ecologies that support the limitless sharing of novel ideas and increasing productivity." --Carl Champagne, CEO, Data Systems International"Charles Ehin provides valuable insight to the need for constructive social networks. He underscores the importance of understanding the concept of self-organization as part of a productive and effective organization. This is a must read for anyone looking to enhance their organizations' creativity, innovation, and the engagement of their workforce."--Mary Ann Gaal, Ph.D., Manager of Capital Construction"Ehin’s book provides a new paradigm to unleash the power of innovation, productivity, and creativity in your organization. Also, his description of the differences between the shared access and the controlled access system attributes provides a blue print to connect with the long neglected actively disengaged employee population." --Ken Burnett, AVP/Director of Training & Personnel Development, Bank of American ForkDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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