2020 Christy Award finalist
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
The Words between Us: A Novel
Paperback
|English
|0800734920
|
9780800734923
The Words between Us: A Novel
Paperback
|English
|0800734920
|
9780800734923
Overview
ISBN: 0800734920
ISBN13: 9780800734923
Author: Erin Bartels
Publisher: Revell
Format: Paperback
PublicationDate: 2019-09-03
Language: English
PageCount: 384
Dimensions: 5.5 x 0.96 x 8.5
inches
Weight:
11.68 ounces
Description
2020 Christy Award finalist
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
About the Author
Erin Bartels is the award-winning author of
All That We Carried, 2020 Christy finalist
The Words between Us, and
We Hope for Better Things, a 2020 Michigan Notable Book, 2020 WFWA Star Award-winner, and 2019 Christy finalist. A publishing professional for nearly twenty years, she lives in Lansing, Michigan, with her husband, Zachary, and their son. Find her online at www.erinbartels.com.
All That We Carried, 2020 Christy finalist
The Words between Us, and
We Hope for Better Things, a 2020 Michigan Notable Book, 2020 WFWA Star Award-winner, and 2019 Christy finalist. A publishing professional for nearly twenty years, she lives in Lansing, Michigan, with her husband, Zachary, and their son. Find her online at www.erinbartels.com.
Erin Bartels is the award-winning author of
All That We Carried, 2020 Christy finalist
The Words between Us, and
We Hope for Better Things, a 2020 Michigan Notable Book, 2020 WFWA Star Award-winner, and 2019 Christy finalist. A publishing professional for nearly twenty years, she lives in Lansing, Michigan, with her husband, Zachary, and their son. Find her online at www.erinbartels.com.
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Overview
2020 Christy Award finalist
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
ISBN: 0800734920
ISBN13: 9780800734923
Author: Erin Bartels
Publisher: Revell
Format: Paperback
PublicationDate: 2019-09-03
Language: English
PageCount: 384
Dimensions: 5.5 x 0.96 x 8.5
inches
Weight:
11.68 ounces
Description
2020 Christy Award finalist
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
***
Robin Windsor has spent most of her life under an assumed name, running from her family's ignominious past. She thought she'd finally found sanctuary in her rather unremarkable used bookstore just up the street from the marina in River City, Michigan. But the store is struggling and the past is hot on her heels.
When she receives an eerily familiar book in the mail on the morning of her father's scheduled execution, Robin is thrown back to the long-lost summer she met Peter Flynt, the perfect boy who ruined everything. That book--a first edition
Catcher in the Rye--is soon followed by the other books she shared with Peter nearly twenty years ago, with one arriving in the mail each day. But why would Peter be making contact after all these years? And why does she have a sinking feeling that she's about to be exposed all over again?
With evocative prose that recalls the classic novels we love, Erin Bartels pens a story that shows that words--the ones we say, the ones we read, and the ones we write--have more power than we imagine.
*****
"Alternating between flashbacks and the present day,
The Words Between Us is a story of love found in the written word and love found because of the written word. It is also a novel of the consequences of those words that are left unsaid. Bartels' compelling sophomore novel (after
We Hope for Better Things, 2019) will satisfy fans and new readers alike."--
Booklist
"Erin Bartels drew me in with a unique premise and held me there with her strong storytelling and complex characters. . . . Bartels has given her readers a novel to read slowly and contemplate. It shows a true love for literature that all book-lovers will enjoy and a deeply rich storyline that will keep you engaged until long after the final page is closed."--
Life Is Story
"
The Words between Us is a story to savor and share: a lyrical novel about the power of language and the search for salvation. A secondhand bookstore owner hiding from a legacy of scandal, tragedy, and heartbreak must unlock the secrets of the past to claim her happiness. I loved every sentence, every word."--
Barbara Claypole White, bestselling author of
The Perfect Son and
The Promise between Us
"Erin Bartels has done it again. She's created a story that has set up camp in my mind and now feels more like a memory, something I lived, than a piece of fiction. The added benefit is that it's a story about books, some of the best ones ever written. If you are the kind of person who finds meaning and life in the written word, then you'll find yourself hidden among these pages."--
Shawn Smucker, author of
Light from Distant Stars
"Vividly drawn and told in expertly woven dual timelines,
The Words between Us is a story about a woman who has spent years trying to escape her family's scandals and the resilience she develops along the way. Erin Bartels's characters are a treat: complex, dynamic, and so lifelike I half expected them to climb straight out of the pages."--
Kathleen Barber, author of
Are You Sleeping
About the Author
Erin Bartels is the award-winning author of
All That We Carried, 2020 Christy finalist
The Words between Us, and
We Hope for Better Things, a 2020 Michigan Notable Book, 2020 WFWA Star Award-winner, and 2019 Christy finalist. A publishing professional for nearly twenty years, she lives in Lansing, Michigan, with her husband, Zachary, and their son. Find her online at www.erinbartels.com.
All That We Carried, 2020 Christy finalist
The Words between Us, and
We Hope for Better Things, a 2020 Michigan Notable Book, 2020 WFWA Star Award-winner, and 2019 Christy finalist. A publishing professional for nearly twenty years, she lives in Lansing, Michigan, with her husband, Zachary, and their son. Find her online at www.erinbartels.com.
Erin Bartels is the award-winning author of
All That We Carried, 2020 Christy finalist
The Words between Us, and
We Hope for Better Things, a 2020 Michigan Notable Book, 2020 WFWA Star Award-winner, and 2019 Christy finalist. A publishing professional for nearly twenty years, she lives in Lansing, Michigan, with her husband, Zachary, and their son. Find her online at www.erinbartels.com.
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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